Addison rogers
Hiawassee
Summary
Dedicated and empathetic nursing student pursuing placement in RN Residency Program on Medical Surgical floor at Northeast Georgia Medical Center to enhance knowledge in patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Forever Friends Animal Clinic
03.2021 - 01.2025
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Improved client relations through effective communication and education on pet health needs.
Pharmacy Technician
Ingles Pharmacy
01.2023 - 06.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Customer Service Representative
Always Christmas
10.2019 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Nursing
North Georgia Technical College
Clarkesville, GA07-2025
High School Diploma -
Hayesville High School
Hayesville, NC05-2021
Skills
- Client communication
- Cleaning and sanitizing
- Animal safety
- Medication administration
- Problem-solving skills
- Team collaboration
- Insurance billing
- Answering customer questions
Certification
BLS Certified
Timeline
Pharmacy Technician
Ingles Pharmacy
01.2023 - 06.2023
Veterinary Assistant
Forever Friends Animal Clinic
03.2021 - 01.2025
Customer Service Representative
Always Christmas
10.2019 - 03.2021
Associate of Science - Nursing
North Georgia Technical College
High School Diploma -
Hayesville High School
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