Sophie Addison Spitler
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Navigator
Reproductive Gynecology
05.2023 - Current
- Serve as critical resource for patients across the patient care team to facilitate ease of and satisfaction with the patient experience and treatment cycle
- Provide first-line contact to support patients as they pursue treatment by helping to manage day-to-day logistics, simplifying clinical services and supporting the education and emotional needs across the continuum of care
- Serve as single and centralized point of communication (in person, by phone, email and text messaging) between patient, healthcare providers, and all admin team members to enhance communication, promote good working relationships, accomplish assigned duties, and improve the delivery of care
- Anticipate the needs of the patient and RGI providers and deliver coaching, communication, and customer service as needed to multi-disciplinary care team
- Track all patient contacts, follow ups, barriers to care and outcomes
- Utilize nAble EMR system to ensure patient records are up-to-date and secure
- Provide support to the team with other administrative tasks as necessary
Medical Assistant
Reproductive Gynecology
08.2022 - 05.2023
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures and care plan instructions.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
OB Technician
Kettering Health Washington Township
04.2021 - 08.2022
- Perform a variety of patient care tasks as directed by the nursing staff effectively and independently on OB cases as assigned
- Maintain unit supplies by requisitioning and receiving supplies then stocking patient rooms and supply areas to meet patient care needs. Inventory control.
- Obtain and record patient data for health records; conduct, collect, and deliver routine tests on patient specimens; assist staff with special procedures.
- Arrange and inventories sterile set-up for operation and passes instruments to the physicians during surgical procedures.
- Understand and apply the principles of asepsis. Establish and maintain sterile field and assure team maintains sterile environment.
- Assist in preparation and moving patients.
- Cleans and disinfects surfaces after procedures. Assists with clean-up and room turnover.
Radiology Assistant
Reid Health
10.2020 - 11.2021
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Worked closely with Radiologist and Techs to maintain optimum levels of communication to effectively and efficiently complete projects.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
State Tested Nursing Assistant
Brethren Village Retirement Community
12.2018 - 03.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Education
Bachelor's - Health Sciences
Ohio State University
Columbus, OH12.2023
Associate of Science -
Edison State Community College
Piqua, OH05.2019
High School Diploma -
Mississinawa Valley Jr/Sr High School
Union City, OH05.2019
Skills
- Multidisciplinary Team Collaboration
- Care Planning
- Patient Education
- Organizational Skills
Certification
- STNA License - Dec. 2018- July 2023
- BLS & CPR certification
Timeline
Patient Care Navigator
Reproductive Gynecology
05.2023 - Current
Medical Assistant
Reproductive Gynecology
08.2022 - 05.2023
OB Technician
Kettering Health Washington Township
04.2021 - 08.2022
Radiology Assistant
Reid Health
10.2020 - 11.2021
State Tested Nursing Assistant
Brethren Village Retirement Community
12.2018 - 03.2021
Bachelor's - Health Sciences
Ohio State University
Associate of Science -
Edison State Community College
High School Diploma -
Mississinawa Valley Jr/Sr High School
- STNA License - Dec. 2018- July 2023
- BLS & CPR certification
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