Addison Swanger
Port Orange
Summary
Driven professional with extensive experience in the hospitality sector, notably at Texas Roadhouse, where I excelled in reservations coordination and conflict resolution. Demonstrated ability to enhance dining experiences, leading to significant repeat customer visits. Skilled in both kitchen staff coordination and providing exceptional service, ensuring operational excellence and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Miller's Ale House
Port Orange, FL
01.2024 - 07.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Answered customer questions about hours, seating, and menu information.
Front of House Employee
Chick Fil A
Port Orange, FL
11.2022 - 04.2024
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Restaurant Hostess
Texas Roadhouse
Port Orange, FL
01.2022 - 11.2023
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Spruce Creek High School
Port Orange, FL05.2024
Skills
- Conflict Resolution
- Kitchen staff coordination
- Bill computation
- Bar terminology
- Reservations Coordination
- Payment Processing
Certification
- ServSafe
Timeline
Restaurant Hostess
Miller's Ale House
01.2024 - 07.2024
Front of House Employee
Chick Fil A
11.2022 - 04.2024
Restaurant Hostess
Texas Roadhouse
01.2022 - 11.2023
High School Diploma -
Spruce Creek High School