Addison Wassman
Madison Lake,MN
Summary
Dynamic and customer-focused professional with extensive experience at Beaver Dam Resort. Proven ability to enhance customer satisfaction through strong multitasking and exceptional service skills. Cash register operations and managing high-volume transactions, consistently reducing wait times and fostering repeat business. Highly reliable team player with a passion for creating enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Bartender
Beaver Dam Resort
Cleveland, MN
10.2023 - Current
- Learned and adhered to safety protocols for alcohol handling and customer service.
- Engaged with customers to provide an enjoyable experience and address inquiries.
- Developed knowledge of drink recipes and mixology techniques through hands-on training.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Cashier
Frozen Yogurt Creations
Mankato, MN
11.2024 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to streamline checkout procedures.
- Trained new hires on register operations and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Cashier
Pet Expo Distributors
Mankato, MN
03.2023 - 02.2025
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and performed regular cash reconciliations.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma -
Loyola Catholic High School
Mankato, MN05-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
- Handling difficult customers
- Cash register operation
- Menu memorization
Timeline
Cashier
Frozen Yogurt Creations
11.2024 - 08.2025
Bartender
Beaver Dam Resort
10.2023 - Current
Cashier
Pet Expo Distributors
03.2023 - 02.2025
High School Diploma -
Loyola Catholic High School