Addison K Bland
Streator,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Chix Restaurant
Streator, IL
01.2022 - Current
- Greeted and seated customers promptly, courteously, and professionally.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Processed payments from customers using cash registers or POS systems.
- Assisted other servers as needed during peak hours or special events.
- Stocked server areas with supplies before, during and after shifts.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Restaurant Hostess
Chix Restaurant
Streator, IL
09.2020 - Current
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided menus and answered questions about menu items and specials.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Greeted guests and sat customers at tables or in waiting areas.
Education
Associate of Science -
Illinois Valley Community College
Oglesby, IL05-2024
Skills
- Excellent Time Management
- Attention to Detail
- Service prioritization
- Customer Satisfaction
- Problem Solver
- Cash Handling
- Efficient service
- Cleaning and sanitizing
- Professional Appearance
- Dependable
- Operate Office equipment
- Organization
References
Work References
Todd McKenzie
Chix Restaurant
Owner/Manager
(815)-257-6240
Chixjr@gmail.com
Isaiah Swoke
Chix Restaurant
General Manager
(815)-295-0981
Iswoke112@gmail.com
Character Reference
Dawn Trompeter
(815)-228-8636
Timeline
Restaurant Server
Chix Restaurant
01.2022 - Current
Restaurant Hostess
Chix Restaurant
09.2020 - Current
Associate of Science -
Illinois Valley Community College
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