Detail-oriented professional with a diverse skillset including, expertise in social media strategy and content development. Skilled at multitasking, along with strong leadership and organizational skills. Recognized as a trusted keyholder, and responsible for training new team members.
Overview
7
7
years of professional experience
Work History
Social Media Manager
ATTU Clothing
Laguna Beach, CA
02.2024 - Current
Developed and executed social media content strategies to enhance brand awareness.
Managed daily posts and social media interactions, fostering community engagement and customer loyalty.
Trained junior team members on social media best practices.
Created and scheduled posts across multiple platforms, ensuring consistent brand voice.
Executed social media responsibilities while maintaining the store front and prioritizing customer interaction.
Trusted keyholder.
Server
Mr. G's Italian Pizzeria
Bryan, TX
07.2023 - 12.2023
Delivered exceptional customer service in high-volume dining environment.
Accurately took orders and delivered food and beverages within a timely manner.
Trained new servers on menu knowledge and service protocols.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cultivated warm relationships with regular customers.
Sales Associate
Lush Cosmetics
The Woodlands, TX
10.2022 - 06.2023
Enhanced customer engagement through personalized product recommendations and friendly communication.
Executed visual merchandising strategies to maintain appealing storefront displays aligned with brand standards.
Conducted product demonstrations to highlight features and incentivize sales.
Created an inviting environment for customers by prioritizing customer interaction, store organization and cleanliness.
Head Hostess
Stella's Serious Italian Restaurant
Dana Point, CA
07.2021 - 08.2022
Took reservations and to-go orders, managed waitlist efficiently, and coordinated guest seating.
Trained and mentored new host staff on operational procedures and customer service standards.
Resolved guest inquiries and concerns promptly, maintaining high levels of customer service excellence.
Established a welcoming atmosphere by greeting guests promptly, while maintaining a clean and organized front of house.
Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Front Counter Attendant
Suzy Beez Bakery
Cypress, TX
08.2019 - 06.2021
Assisted customers with product selection and inquiries, ensuring positive experiences.
Specialized in taking detailed custom cake and cookie orders for special events.
Maintained cleanliness and organization of front counter and display areas, enhancing visual appeal.
Enhanced team productivity by assisting with order preparation and ensuring accuracy of orders.
Handled phone orders efficiently, accurately recording details for pickup or delivery purposes.