Dedicated professional with strong customer service and problem resolution skills. Experienced in payment processing and maintaining accurate records, committed to enhancing operational efficiency and ensuring compliance.
Overview
2
2
years of professional experience
Work History
Scale House Operator
Eklutna Inc
Eagle River, AK
05.2025 - 11.2025
Operated scale house systems using APEX to maintain accurate documentation of transactions and weight measurements for reporting purposes
Monitored truck traffic to ensure efficient flow and minimize delays at scale entry points.
Assisted in training new employees on scale operations and safety protocols.
Responded promptly to inquiries from drivers regarding weight discrepancies or operational procedures.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
Processed company card transactions and accurately recorded them in financial records
Provided customer service and handled high volumes of phone calls, assisting customers and resolving concerns
Scale House Operator
QAP
Wasilla, AK
05.2024 - 11.2024
Operated scale house systems to accurately record weights of incoming and outgoing materials.
Maintained accurate documentation of transactions and weight measurements for reporting purposes.
Collaborated with logistics personnel to coordinate schedules for material delivery and pickup.
Conducted routine inspections of scale equipment to ensure proper functioning and compliance with regulations.
Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
Developed a strong understanding of industry regulations, maintaining up-to-date knowledge on relevant legal requirements affecting scale house operations.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
Sales Associate
Just Add Paint
Wasilla, AK
06.2023 - 01.2024
Assisted customers with product selection and provided recommendations.
Managed inventory levels, ensuring stock availability for customer demands.
Processed sales transactions efficiently using point-of-sale systems.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.