Addyson Dillard
Mocksville,North Carolina
Summary
Dedicated professional with strong customer service skills and attention to detail. Experience in reservation management and handling guest inquiries. Committed to maintaining cleanliness and enhancing guest experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
FOH Staff Member
Jersey Mike's Subs
Mocksville, North Carolina
07.2025 - Current
- Greeted customers warmly and provided menu information.
- Prepared sandwiches according to company specifications and customer preferences.
- Maintained cleanliness of dining area, tables, and service counters.
- Handled cash and processed payments with attention to detail.
- Assisted in inventory management by restocking supplies as needed.
Host
O'Callahan's Publick House
Mocksville, North Carolina
05.2025 - 07.2025
- Greeted guests warmly upon arrival and ensured smooth seating arrangements.
- Managed reservation system and coordinated table assignments for optimal flow.
- Handled guest inquiries and resolved concerns with professionalism and care.
- Supported team during peak hours by efficiently managing guest flow.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Host
Olive Tree
Mocksville, North Carolina
03.2025 - 07.2025
- Greeted guests warmly upon arrival and ensured smooth seating arrangements.
- Managed reservation system and coordinated table assignments for optimal flow.
- Maintained cleanliness and organization of host area during busy service periods.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls
Education
High School Junior -
North Hills Christian School
Salisbury, NCSkills
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Cash handling
- Inventory management
- Attention to detail
- Reservation management
- Order taking
- Phone etiquette
- Seating arrangements
- Greeting guests
- Cleanliness
Certification
ServSafe Food Managers License
Affiliations
Colorguard
Timeline
FOH Staff Member
Jersey Mike's Subs
07.2025 - Current
Host
O'Callahan's Publick House
05.2025 - 07.2025
Host
Olive Tree
03.2025 - 07.2025
High School Junior -
North Hills Christian School