Adebusola Adesiji Alvarez
Bryan,USA
Summary
Friendly and enthusiastic entry level individual. Goal-oriented, passionate and motivated, with a drive for excellence. 10+ years in Customer Service. Multi-talented loan processing professional versed in customer service and bank standards. Excellent communicator and decision-maker with a strong eye for detail and a proactive nature.
Overview
21
21
years of professional experience
Work History
Loan Processor
TCF National Bank
Minneapolis, MN
10.2017 - 12.2020
- Utilized loan processing software to manage and track loan progress efficiently.
- Assisted in the preparation of loan closing documents and coordinated with closing agents.
- Prepared and submitted detailed loan packages to the underwriting department for approval.
- Calculated income, assets and liabilities to meet lender requirements.
- Collaborated with underwriters to resolve any discrepancies in applicant's financial profile or documentation issues.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Collaborated with company teams to expedite loan approval processes.
File Review Representative
TCF National Bank
St. Paul, MN
01.2009 - 05.2010
- Copied, faxed, filed, and prepared documentation for loans
- Light data entry
- Conferred with customers by telephone to provide information regarding their mortgages
Corporate Account Representative
AT &T
Minneapolis, MN
03.2007 - 01.2009
- Conferred with businesses by telephone to provide information about their accounts, A&T products or services
Storekeeper
United States Military
San Diego, CA
10.1999 - 10.2003
- Took inventory or examined merchandise to identify items to be reordered or replenished
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Ordered supplies, shipping and receiving, balanced credit card accounts, shelf-life
Education
Teacher Certification - 7-12 ELAR, 7-12 History
ITeachTexas
Denton, TX05.2015
Bachelor of Arts - English
Southern New Hampshire University
Manchester, NH09.2013
Skills
- English Language
- Clerical
- Teaching Assistant
- Typing (85 WPM)
- Reviewing financial paperwork
- Loan origination
- Data Entry (13,000 KPH)
- Loan and document service
- Assisting customers via email, phone
- Customer service
Community Service
Volunteer, North Metro ABE, Anoka Technical College, Minnesota, 2014-2015
Timeline
Loan Processor
TCF National Bank
10.2017 - 12.2020
File Review Representative
TCF National Bank
01.2009 - 05.2010
Corporate Account Representative
AT &T
03.2007 - 01.2009
Storekeeper
United States Military
10.1999 - 10.2003
Teacher Certification - 7-12 ELAR, 7-12 History
ITeachTexas
Bachelor of Arts - English
Southern New Hampshire University
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