Adeel Samandari
Fairfax,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Retail Customer Service Associate
FedEx Office
02.2023 - Current
- Digital Proficiency: Routinely used FedEx Office applications and online platforms to process orders, manage customer accounts, and track shipments.
- Software Expertise: Extensive use of Microsoft Office Suite for document creation and editing, Adobe Acrobat for reading and working with files, and FedEx proprietary software like SSM and Fuse for service management.
- Print Production: Operated advanced digital printers, plotters, and copiers to produce high-quality printed materials. Perform regular maintenance and troubleshooting to ensure optimal functionality.
- Technical Support: Provided assistance to customers with technical issues related to their print and design projects, often involving complex software solutions.
- Training and Development: Conducted training sessions for new employees on the use of computer systems, software applications, and printing equipment.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
Sales Agent
Edge Concepts
11.2022 - 01.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Fulfillment Associate
Walmart
02.2022 - 10.2022
- Selected and filled orders from stock to fulfill customer requirements.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Provided excellent customer service with prompt communication regarding order updates or concerns when necessary.
Education
Associate Degree - Computer Science
Khana Noor University
Kabul, Afghanistan10.2021
High School Diploma -
Khana Noor High School
Kabul, Afghanistan12.2019
Skills
- Advanced Computer Skills
- Graphic Design and Editing
- Print Technology Mastery
- Computer Literacy
- Administrative Skills
- Problem-Solving
- Teamwork
- Customer Service
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Retail Customer Service Associate
FedEx Office
02.2023 - Current
Sales Agent
Edge Concepts
11.2022 - 01.2023
Fulfillment Associate
Walmart
02.2022 - 10.2022
Associate Degree - Computer Science
Khana Noor University
High School Diploma -
Khana Noor High School