Adel Susic
Colorado Springs,CO
Summary
Organized Fitness Manager with experience in sales, project management and staff oversight. Consistently drives business growth and presents information to clients to promote enthusiasm for fitness classes and individualized training.
Overview
19
19
years of professional experience
Work History
Fitness Program Supervisor
Leisure Care Colorado Springs
08.2012 - Current
- Coordinated marketing efforts to promote fitness and wellness programs.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Boosted revenue by promoting and selling various fitness packages, products, and services to clients.
- Increased member retention with exceptional customer service and personalized fitness consultations.
- Ensured safety and cleanliness standards were maintained throughout the facility, resulting in a well-organized workout environment.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Delivered engaging group exercise classes that catered to diverse skill levels and interests among participants.
- Established a rapport with clients by actively listening to their concerns and adjusting fitness plans accordingly for better results.
- Implemented innovative training techniques that resulted in improved athletic performance among program participants.
- Improved client satisfaction by designing and implementing targeted fitness programs tailored to individual needs.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
Store Manager
Maximum Sports Nutrition
05.2005 - 08.2010
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Education
Bachelor of Science - Mathematics Education
Grand Canyon University
Phoenix, AZ05.2017
Associate of Science - Mathematics
Pikes Peak Community College
Colorado Springs, CO05.2011
Skills
- Administrative duties
- Health Promotion
- Cultural Sensitivity
- Injury Prevention
- Verbal and written communication
- Budget Administration
- Meeting participation
- Nutrition counseling
- Telephone Etiquette
- Multilingual (German, Bosnian, Croatian)
- Proficient knowledge of Russian language
- Colorado teaching license (K-12)
Timeline
Fitness Program Supervisor
Leisure Care Colorado Springs
08.2012 - Current
Store Manager
Maximum Sports Nutrition
05.2005 - 08.2010
Bachelor of Science - Mathematics Education
Grand Canyon University
Associate of Science - Mathematics
Pikes Peak Community College
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