Sabjana Domnori
Westlake,OH
Overview
10
10
years of professional experience
Work History
Training Manager
Albanian School Of Public Administration
03.2019 - 03.2023
- Enhanced employee and team performance by designing and implementing comprehensive training programs.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Facilitated leadership development workshops, fostering an environment of growth and self-improvement among management team members.
- Monitored and evaluated training performance to determine quality and cohesiveness.
Administrative Assistant
Albanian School Of Public Administration
01.2017 - 01.2019
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Manager
Panorama Cafe
02.2013 - 12.2016
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Education
Master of Science - Public Administration
Fakulteti I Drejtesise
Tirana, Albania09.2020
Bachelor of Arts - Law (Pre-Law)
Fakulteti I Drejtesise
Albania, Tirana07.2018
Skills
- Experience with Microsoft Office and Excel
- Fluent in Albanian
Timeline
Training Manager
Albanian School Of Public Administration
03.2019 - 03.2023
Administrative Assistant
Albanian School Of Public Administration
01.2017 - 01.2019
Manager
Panorama Cafe
02.2013 - 12.2016
Master of Science - Public Administration
Fakulteti I Drejtesise
Bachelor of Arts - Law (Pre-Law)
Fakulteti I Drejtesise