Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adela Magana Diaz

Summary

Dedicated professional with a strong focus on customer service and multitasking. Experienced in managing high-volume calls and scheduling, ensuring efficient operations in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Receptionist

Tahoe Forest Hospital
Truckee
07.2020 - Current
  • Managed multi-line phone system, efficiently directing calls to appropriate departments to enhance communication flow.
  • Scheduled patient appointments to optimize clinic resources and minimize wait times.
  • Updated patient records to ensure accuracy and completeness.
  • Delivered exceptional customer service in fast-paced healthcare environment, improving patient satisfaction.

Server

Martis Camp Club
Truckee
07.2017 - 07.2020
  • Guided guests in menu selections and dietary restrictions to provide personalized dining experiences.
  • Coordinated with kitchen staff to achieve timely food delivery, ensuring guest satisfaction.
  • Streamlined food and beverage order management during high-volume service to enhance guest experience.
  • Maintained cleanliness and organization of dining areas and service stations.

Education

High School Diploma -

Sierra High School
Truckee, CA
06-2017

Skills

  • Food running
  • Safe food handling
  • Customer service
  • Customer/Client relations
  • Scheduling appointments
  • Schedule management
  • Multitasking and organization
  • Telephone skills
  • Professional demeanor

Timeline

Receptionist

Tahoe Forest Hospital
07.2020 - Current

Server

Martis Camp Club
07.2017 - 07.2020

High School Diploma -

Sierra High School
Adela Magana Diaz