Dedicated professional with a strong focus on customer service and multitasking. Experienced in managing high-volume calls and scheduling, ensuring efficient operations in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Receptionist
Tahoe Forest Hospital
Truckee
07.2020 - Current
Managed multi-line phone system, efficiently directing calls to appropriate departments to enhance communication flow.
Scheduled patient appointments to optimize clinic resources and minimize wait times.
Updated patient records to ensure accuracy and completeness.
Delivered exceptional customer service in fast-paced healthcare environment, improving patient satisfaction.
Server
Martis Camp Club
Truckee
07.2017 - 07.2020
Guided guests in menu selections and dietary restrictions to provide personalized dining experiences.
Coordinated with kitchen staff to achieve timely food delivery, ensuring guest satisfaction.
Streamlined food and beverage order management during high-volume service to enhance guest experience.
Maintained cleanliness and organization of dining areas and service stations.