Adelaide Neubauer
Portsmouth,NH
Summary
Determined individual eager to apply customer service and organizational skills. Meticulous with a sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for all.
Overview
4
4
years of professional experience
Work History
Sales Associate
Best Buy
09.2021 - Current
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds.
- Maintained a clean, organized, and visually appealing sales floor.
- Applied knowledge of electronics products to educate prospects and customers.
- Processed payments and managed cash registers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled phone calls with customers and businesses.
- Utilized upselling techniques to promote additional products and increase sales, including applications to in-store rewards systems and Best Buy credit cards.
- Opened and closed the store.
- Assisted customers with scheduling appointments.
Banquet Server
Wentworth By The Sea
06.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquets based on event requirements.
- Collaborated with fellow servers to maintain a smooth flow of service during large-scale events.
- Adhered to safety protocols during food handling processes.
- Cleared and cleaned banquet halls and party rooms.
Customer Service Representative and Cashier
Market Basket
02.2020 - 12.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed refunds and exchanges in accordance with company policy.
Barista
Aroma Joes
06.2022 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new team members.
- Opened and closed the cafe, completing cleaning and restocking tasks.
Education
No Degree - Undecided
University of New Hampshire
Durham, NH05.2027
Skills
- Strong teamwork
- Customer Service
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
- Money Handling
- Product Sales
- Cleaning techniques
- Attention to Detail
Timeline
Banquet Server
Wentworth By The Sea
06.2023 - Current
Barista
Aroma Joes
06.2022 - 11.2022
Sales Associate
Best Buy
09.2021 - Current
Customer Service Representative and Cashier
Market Basket
02.2020 - 12.2022
No Degree - Undecided
University of New Hampshire