Summary
Overview
Work History
Education
Skills
References
Timeline
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Omar Salinas

Tucson,AZ

Summary

Versatile and bilingual professional with a proven track record in customer service and technical proficiency, demonstrated at The UPS Store 0428. Skilled in shipping procedures and fostering positive customer interactions, I excel in fast-paced environments, showcasing adaptability and strong communication. My experience spans retail and hospitality, enhancing team efficiency and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

The UPS Store 0428
Tucson, AZ
08.2024 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Entering customer information into UPS shipment software
  • Answered customer inquiries regarding products, services, billing, and other related topics.
  • Handled customer complaints in a professional manner.
  • Collected payments and provided accurate change.
  • Handled returns and exchanges according to company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Computed purchases and received and processed cash or credit payment.
  • Processed credit card transactions quickly and securely.
  • Prepared shipping labels for outgoing packages using UPS software platforms.
  • Organized files, faxed and scanned documents, and maintained the front desk and reception area in a neat and organized fashion.

Cashier

El Minuto Cafe
Tucson, AZ
09.2022 - 05.2023
  • Managed phone orders
  • Taking card and cash payments
  • Manage POS System
  • Welcoming and seating guests
  • Provided excellent customer service
  • Put on a smile for everyone who walked in

Busboy

El Minuto Cafe
Tucson, AZ
09.2022 - 05.2023
  • Unloaded and stocked glassware, plates, and utensils
  • Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
  • Assisted in setting up and clearing tables quickly and efficiently
  • Removed plates and glasses from tables after meals

Education

High School Diploma -

Sunnyside High School
Tucson, AZ
05.2024

Skills

  • Bilingual, Spanish
  • Responsible
  • Punctual
  • Information assistance
  • Call handling
  • Organizing
  • Tech-Savvy
  • Team player
  • Restaurant experience
  • Customer service
  • Host/Hostess
  • Information assistance
  • Call handling
  • Strong communication skills
  • Time management
  • Attention to detail
  • Strong teamwork
  • Multi-task management
  • Adaptability and flexibility
  • Shipping procedures
  • Computer proficiency
  • Data collection

References

References available upon request.

Timeline

Sales Associate

The UPS Store 0428
08.2024 - Current

Cashier

El Minuto Cafe
09.2022 - 05.2023

Busboy

El Minuto Cafe
09.2022 - 05.2023

High School Diploma -

Sunnyside High School
Omar Salinas