Adelayda Kirby

Customer-focused professional with 5+ years of experience providing excellent customer service. Skilled at building rapport with customers, understanding their needs, and delivering solutions, focused on customer satisfaction by listening attentively, empathizing, and resolving issues. I am a hard- working person, very organized, punctual, responsible, and reliable, and possess strong communication abilities, and the ability to multitask in a fast-paced environment.