Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteOn-SiteLocation: Anaheim, CABrea, CAOrange, CA
Open to relocation: Yes
Open To Work
Adele Cisneros
Anaheim,CA
Work Preference
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
26
26
years of professional experience
1985
1985
years of post-secondary education
Work History
Inside Sales Representative
American Ring Manufacturing
Tustin, California
08.1999 - 12.2025
- Answer phones processing orders pricing quote either called in or email.
- Doing assembly orders
- Long term agreements
- Core accounts
- Updating pricing
- Back orders update
- Schedule orders
- Participated in trade shows to promote American Ring Manufacturing offerings.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Assisted in the development of sales materials, including brochures and online content.
- Created and submitted detailed sales reports and forecasts to management.
- Utilized CRM software to track sales progress and communicate with team members.
- Participated in trade shows and conventions to generate leads.
- Monitored competitor activities and recommended changes accordingly.
- Leveraged computer system to input customer orders and pricing information.
- Maintained detailed account records and contact logs to facilitate sales process.
- Cross-sold additional products or services based on customer needs.
- Collaborated with team members to determine strategic sales approaches.
- Delivered superior customer support to improve account retention rate.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Followed up on pending orders and inquiries in a timely manner.
- Provided customers with product information, pricing and availability.
- Utilized CRM software to track customer interactions and sales data.
- Managed customer inquiries and resolved issues efficiently.
Education
San Gabriel High
San Gabriel, CASkills
- Order processing
- Customer relationship management
- CRM software
- Cross-selling techniques
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Customer support
- Organized and efficient
- Sales closing
- Order management
- Exceptional customer service
- Clear and articulate phone manner
- Customer service
- Verbal and written communication
- Data entry
- Cheerful and energetic
- Issue resolution
- Tenacious follow-up
- Payment processing
- Analytical thinking
- Product knowledge
- Salesforce CRM
- Adept multi-tasker
- Client relationship management
- Territory management
- Salesforce
- Customer relationship building
References
References available upon request.
Timeline
Inside Sales Representative
American Ring Manufacturing
08.1999 - 12.2025
San Gabriel High