Summary
Overview
Work History
Education
Skills
Timeline
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Adelia Henderson

Bakersfield,CA

Summary

Results-driven Payroll & Tax Compliance Analyst with a proven successful track record in Payroll and Payroll Tax Compliance, Notice Resolution and Profile Management. Solving State, Federal and Local Tax notices, setting up Tax codes in a variety of HR and tax systems. Completing State and Local tax Registrations. Experienced in tax consulting ensuring compliance and providing exceptional tax services. Successfully process Weekly, BiWeekly and Semi - Monthly Payroll for 500 plus employees.

Overview

6
6
years of professional experience

Work History

Payroll and Tax Analyst

HACKERUSA
07.2024 - Current
  • Monitored legislative and regulatory arenas for relevant tax issues and updated management to facilitate informed decisions.
  • Conducted targeted tax research to facilitate informed project planning and compliance efforts.
  • Collaborated with colleagues to research complex tax issues, ensuring accurate interpretation of regulations and laws.
  • Assisted in budget planning by accurately forecasting future tax expenses based on historical data and current legislation.
  • Prepared and reviewed federal and state tax returns to comply with corporate submission requirements.
  • Prepared all federal and state income tax paperwork for extensions and returns.
  • Provided exceptional customer service when addressing employee inquiries about paychecks or withholdings, fostering positive workplace relations.
  • Developed strong relationships with internal departments to streamline communication regarding employee data updates and changes affecting payroll calculations.

Payroll Tax Analyst

HACKERUSA
12.2023 - 07.2024
  • Reduced discrepancies in payroll tax data through rigorous audits and reconciliations.
  • Maintained up-to-date knowledge of federal, state, and local payroll tax regulations to ensure compliance.
  • Provided training to junior staff members on payroll tax concepts, fostering a knowledgeable team environment.
  • Assisted in developing training materials and conducting informational sessions to educate company personnel about payroll tax matters as they pertained to specific roles within the organization.
  • Resolved complex payroll tax issues promptly, mitigating potential penalties or fines.
  • Ensured proper documentation was submitted for new hires in accordance with applicable laws and regulations related to payroll taxes.
  • Supported internal audit teams during regulatory examinations by providing requested documentation related to payroll taxes within stipulated timeframes.
  • Participated in regular meetings with key stakeholders to discuss updates, changes, or improvements needed within the organization''s current payroll tax practices.

Payroll Tax Registration Specialist

OneSource Virtual
07.2022 - 07.2023
  • Prepare and submit Withholding/Unemployment Tax Registration Applications, Tax De Registrations, and notifications for name/address changes.
  • Utilize Salesforce Case Management for efficient handling of Tax Registration Projects.
  • Engage with customers to ensure effective communication and address their tax-related queries.
  • Conduct research on tax registration compliance and stay updated with form changes.
  • Analyze Payroll Tax needs and requirements, ensuring accurate and timely management of multiple data sources.
  • Deliver high-quality services to clients, ensuring compliance with tax regulations.
  • Prepared detailed reports on payroll tax activities to support management decision-making processes.

Payroll Tax Resolution Specialist

Gusto
01.2022 - 07.2022
  • Research and resolve tax notices and escalations, providing outstanding tax services using Master Tax.
  • Collaborate with Federal, State, and local taxing agencies to ensure compliance with regulatory guidelines and resolve issues.
  • Proactively communicate with tax agencies to resolve customer payroll tax notices.
  • Meet KPIs and SLAs, responding to cases within department expectations.
  • Excel pivot tables and vlookup to compare and reconcile tax liabilities
  • Identify and provide feedback on jurisdiction processing issues based on notices.
  • Communicate updates and perform tasks on customer notices.

Payroll Tax Associate Client Support Specialist

ADP
10.2018 - 10.2020
  • Troubleshot and resolved payroll tax issues while assisting clients in managing their business using ADP Smart Compliance and Master Tax
  • Collaborated with multiple business units and teams to deliver seamless client experiences.
  • Maintained up-to-date knowledge of federal and state compliance, standard operating procedures, and other products
  • Client facing role Handling a high volume of inbound calls, adhering to a daily schedule.
  • Participated in continuing education courses to maintain professional knowledge as a Payroll Tax Associate.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.

Education

Associate of Arts - Accounting

Valencia College
Orlando, FL

Skills

  • Research and Analysis Capabilities
  • Auditing experience
  • Payroll Tax Audits
  • Tax law knowledge
  • Payroll Tax Calculation
  • Tax Payment Processing
  • Multi-state Taxation Knowledge
  • Payroll Tax Adjustments
  • Payroll Processing Proficiency

Timeline

Payroll and Tax Analyst

HACKERUSA
07.2024 - Current

Payroll Tax Analyst

HACKERUSA
12.2023 - 07.2024

Payroll Tax Registration Specialist

OneSource Virtual
07.2022 - 07.2023

Payroll Tax Resolution Specialist

Gusto
01.2022 - 07.2022

Payroll Tax Associate Client Support Specialist

ADP
10.2018 - 10.2020

Associate of Arts - Accounting

Valencia College

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Adelia Henderson