Adelina Grifsha
Reno,NV
Summary
Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Approachable and very comfortable speaking to/meeting new people. Motivated as well as committed to contributing to business success.
Overview
3
3
years of professional experience
Work History
Barista
Main Vein Coffee Co
10.2023 - 12.2023
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and the waffle makers.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Handled the POS system efficiently.
- Notified management when we had shortages of our supply stock.
- Followed exact recipes for mixing and preparing beverages and food items.
- Cleaned and sanitized machines, counters, and the fridges daily.
Team Member
Saladworks
04.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted customers in selecting merchandise best suited to needs.
Barista
Starbucks
11.2021 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Hostess
Wood Ranch BBQ & Grill
08.2021 - 10.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Team Member
Macdonald's
06.2021 - 08.2021
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide coverage
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
GED -
Blue Ridge Academy
Maricopa, CA01.2022
Skills
- Menu memorization
- Coffee expertise
- Food running
- Table bussing
- Cash handling
- POS Systems
- Foam art
- Team leadership
- Organization
- Artistic
- Exceptional customer service
Timeline
Barista
Main Vein Coffee Co
10.2023 - 12.2023
Team Member
Saladworks
04.2023 - 08.2023
Barista
Starbucks
11.2021 - 04.2023
Hostess
Wood Ranch BBQ & Grill
08.2021 - 10.2021
Team Member
Macdonald's
06.2021 - 08.2021
GED -
Blue Ridge Academy
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