Adelina Morales
Orlando,FL
Summary
Dynamic educator with extensive experience in teaching, customer service, and hospitality. Proven ability to adapt to diverse environments and collaborate effectively with various personalities. Committed to continuous growth and learning through professional opportunities. Recently relocated to Orlando, bringing a strong work ethic and a passion for development.
Overview
8
8
years of professional experience
Work History
High School English Teacher
Orange County Public School District
Orlando, Florida
07.2024 - Current
- Educated over 150 students daily in 10th-grade subjects, enhancing literacy and analytical skills.
- Collaborated with faculty, department heads, and county supervisors to develop strategic educational plans.
- Created and executed lesson plans focusing on grammar, composition, reading comprehension, literature analysis, and creative writing.
- Set clear class objectives and requirements to ensure consistent educational standards.
- Formulated learning plans aligning with district guidelines and state instructional requirements.
Server/Barback
The Rosecomb
Chattanooga, Tennessee
10.2023 - 03.2024
- Accurately took and communicated orders to kitchen staff for swift preparation.
- Delivered food orders promptly to enhance customer satisfaction.
- Collaborated with restaurant staff to maintain efficient operations in a busy environment.
- Provided exceptional service to high volumes of daily customers.
- Operated POS terminals for order input, bill splitting, and total calculation.
- Practiced cocktail mixing and basic bartending skills to assist bar staff.
Retail Sales Associate
Aerie By American Eagle
Chattanooga, Tennessee
10.2023 - 01.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Completed transactions in an efficient manner while providing excellent customer service.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assessed customer product needs and interests in order to best recommend suitable items.
Retail Sales Associate
Hollister.Co
Murfreesboro, Tennessee
05.2020 - 08.2020
- Promoted store promotions and special offers to enhance customer engagement.
- Provided exceptional customer service through greeting customers and addressing inquiries.
- Assisted customers in locating specific products and offering tailored product advice.
- Executed cashier duties, including accepting payments and issuing receipts efficiently.
- Managed inventory levels and organized merchandise displays to optimize shopping experience.
Barista/Server
Barnes & Noble
Murfreesboro, Tennessee
06.2018 - 08.2020
- Managed inventory by restocking supplies during high-demand periods.
- Greeted customers and processed orders for coffee, food, and beverages.
- Crafted hand-made beverages tailored to customer preferences.
- Collaborated with team members to optimize operations during peak hours.
- Prepared and served a variety of coffee beverages to customers.
Hostess and Server
Red Lobster
Murfreesboro, Tennessee
01.2018 - 06.2018
- Welcomed guests upon entry and provided a hospitable and great dining experience.
- Took orders and served tables accurately and efficiently in an organized manner
- Provided excellent customer service in a fast-paced dining environment.
- Monitored dining area to assess server capacity and estimate wait times.
- Processed customer orders accurately using restaurant POS system for efficiency.
Education
Bachelor of Science - Secondary Education: English
University of Tennessee At Chattanooga
Chattanooga, TN05-2024
Skills
- Team collaboration
- Customer service
- Effective communication
- Problem-solving
- POS system operations
- Positive and professional
- Reliability and punctuality
Affiliations
Sorority alumni member of the Nu Beta Chapter of the Alpha Gama Delta National Sorority
Timeline
High School English Teacher
Orange County Public School District
07.2024 - Current
Server/Barback
The Rosecomb
10.2023 - 03.2024
Retail Sales Associate
Aerie By American Eagle
10.2023 - 01.2024
Retail Sales Associate
Hollister.Co
05.2020 - 08.2020
Barista/Server
Barnes & Noble
06.2018 - 08.2020
Hostess and Server
Red Lobster
01.2018 - 06.2018
Bachelor of Science - Secondary Education: English
University of Tennessee At Chattanooga