Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Good prioritization, documentation and records management abilities.
Overview
9
9
years of professional experience
Work History
Echocardiography Technician Clinical
Aventura Hospital
05.2023 - 08.2023
272 Hours completed
First semester
Performs those duties directly involved with a variety of technical procedures using Ultrasound for the purpose of detecting pathology.
Regulates the equipment used to produce the ultrasound and sends quality studies/images and tech impression to PACS timely.
Reports to the cardiac services manager and/or director.
,The monitor technician monitors for cardiac arrhythmias, deviation in patients baseline
EKG reading
Specimen Processing Technician
Quest Diagnostics
04.2023 - 08.2023
Reviewed slides for quality control prior to sending to pathologists.
Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
Completed complex histological procedures to prepare slides for analysis.
Minimized infection risk by regularly cleaning and disinfecting work areas and equipment.
Entered data on demographics, grossing descriptions and clinical diagnosis into EMR.
Registered Behavioral Technician
Behavioral Family Solutions
05.2021 - 05.2023
Facilitated on-site activities, support groups and outings for clients.
Performed client intake procedures according to internal standards for new admissions.
Charted on each patient daily.
Provide behavior intervention services to individuals diagnosed with Autism Spectrum Disorder and other developmental disorders in the home, school, and in the community
Implement behavior intervention and skill acquisition plans created by and under the supervision of a Board Certified Behavior Analyst (BCBA)
Complete accurate treatment notes in a timely manner
Customer Service Associate
Traget
09.2017 - 08.2020
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Answered customer telephone calls promptly to avoid on-hold wait times.
Receptionist Administrator
New Way Day Services
01.2015 - 08.2017
Answered incoming calls, directing clients to individuals addressing specific needs.
Scheduled initial and return appointments for 20 clients, adhering to internal policies while accommodating individual customer needs.
Performs clerical duties, order and data entry utilizing multiple computer systems.
Education
Associate of Science - Diagnostics Medical Sonography
Cambridge College Healthcare & Technology
Miami Gardens, FL
10.2024
Bachelor of Arts - Psychology
Florida International University
Miami, FL
04.2021
Skills
Systems Evaluation
HIPAA Guidelines
Patient Profiles
Direct Patient Care
Customer service
accountability
Telemetry Monitoring and interpretation
Patient Service and Assistance
Timeline
Echocardiography Technician Clinical
Aventura Hospital
05.2023 - 08.2023
Specimen Processing Technician
Quest Diagnostics
04.2023 - 08.2023
Registered Behavioral Technician
Behavioral Family Solutions
05.2021 - 05.2023
Customer Service Associate
Traget
09.2017 - 08.2020
Receptionist Administrator
New Way Day Services
01.2015 - 08.2017
Associate of Science - Diagnostics Medical Sonography