Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Adeline Crook

Adeline Crook

North Bend,Washington

Summary

Dedicated hospitality professional with expertise in customer service and relationship building. Proven ability to enhance guest experiences and streamline operations, ensuring satisfaction and loyalty.

Capable server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in high volume establishments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender /Restaurant Waiter

Buckshot Honey
Snoqualmie, WA
08.2025 - 01.2026
  • Mixed and served beverages while adhering to safety and sanitation standards.
  • Managed customer orders efficiently, ensuring timely service during peak hours.
  • Assisted in inventory management, tracking stock levels of ingredients and supplies.
  • Engaged with customers to provide personalized recommendations and enhance experience.
  • Maintained knowledge of drink recipes, enhancing menu offerings with seasonal specials.
  • Processed transactions accurately using point-of-sale systems for smooth operations.
  • Adapted quickly to changing customer needs and demands in fast-paced environment.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Checked guests' identification before serving alcoholic beverages.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

Timber Ridge At Talus
Issaquah, WA
02.2024 - 08.2025
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted in maintaining cleanliness and organization of dining areas.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed guest orders efficiently, minimizing wait times.
  • Trained new servers on menu items and service protocols.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Maintained inventory of supplies and communicated needs to management.
  • Supported team during peak hours to optimize workflow efficiency.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Associate

Aerotek (Nintendo)
North Bend, WA
10.2022 - 09.2023
  • Executed daily operational tasks to ensure project timelines and objectives were met efficiently.
  • Operated pallet jacks to transport materials efficiently within warehouse.
  • Implemented safety protocols to minimize workplace accidents and enhance operational efficiency.
  • Conducted regular equipment inspections to ensure optimal performance and compliance with safety standards.
  • Streamlined packaging processes, reducing waste and improving overall workflow productivity.
  • Assisted in inventory audits, contributing to improved accuracy in stock management and reporting.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.

Assistant Manager

Rue 21
North Bend, WA
08.2022 - 02.2023
  • Assisted in managing daily store operations, ensuring smooth workflow and customer satisfaction.
  • Trained and mentored team members on sales techniques and product knowledge.
  • Implemented visual merchandising strategies to enhance store presentation and drive sales.
  • Analyzed inventory levels, placing orders to maintain optimal stock availability.
  • Resolved customer inquiries and complaints promptly, improving overall customer experience.
  • Monitored cash handling procedures, ensuring accuracy during transactions and end-of-day reconciliations.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cashier

Dominos Pizza Inc.
Redmond, WA
11.2021 - 08.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash register operations while ensuring accurate financial reporting.
  • Provided exceptional customer service, handling inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Trained new staff on sales techniques and customer engagement practices.
  • Monitored inventory levels, ensuring availability of popular products for customers.
  • Managed a high volume of inbound orders while maintaining a professional demeanor under pressure.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Crafted high-quality pizzas using traditional techniques and fresh ingredients.
  • Operated pizza ovens and kitchen equipment to ensure optimal cooking times.
  • Trained new staff on pizza preparation and safety protocols.
  • Managed inventory levels of ingredients, ensuring freshness and availability.
  • Collaborated with team members to streamline kitchen operations during peak hours.
  • Maintained cleanliness and organization of workstations to uphold health standards.
  • Monitored food quality and consistency to meet restaurant standards and customer expectations.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Resolved any kitchen issues swiftly, minimizing disruption to service.

Education

High School Diploma -

Redmond Highschool
Redmond

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Payment processing
  • Cash register operation
  • Menu memorization
  • Hospitality service expertise
  • Service-oriented mindset
  • Food service
  • Food running
  • Courteous
  • Teamwork and professionalism
  • Relationship building
  • Good conversationalist

Certification

Food Handlers card

MAST permit

Electric Pallet Jack

Timeline

Bartender /Restaurant Waiter

Buckshot Honey
08.2025 - 01.2026

Server

Timber Ridge At Talus
02.2024 - 08.2025

Associate

Aerotek (Nintendo)
10.2022 - 09.2023

Assistant Manager

Rue 21
08.2022 - 02.2023

Cashier

Dominos Pizza Inc.
11.2021 - 08.2022

High School Diploma -

Redmond Highschool