Tiffany Hatton
detroit,MI
Summary
Dynamic bartender with a proven track record at Encore Night Club, recognized for exceptional customer service and strong multitasking abilities. Cultivated lasting relationships with patrons, enhancing loyalty and repeat business. Skilled in cash handling and effective communication, consistently ensuring a clean and organized workspace while promoting premium offerings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender /Restaurant Waiter
Hideaway Night Club
01.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender / Waitress
Encore Night Club
08.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Closed out cash register and prepared cashier report at close of business.
- Provided exceptional customer service with a friendly demeanor, attentive listening skills, and prompt assistance when needed.
- Improved bar cleanliness by implementing regular cleaning schedules and maintaining a well-organized workspace.
- Continuously improved personal skills through participation in training sessions, workshops, or industry events to stay current with beverage trends and enhance overall bar performance.
Bartender / Server
Chavelles
01.2016 - 03.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender Apprentice
Tom Dick and Hanks
04.2015 - 03.2018
- Closed out cash register and prepared cashier report at close of business.
- Communicated effectively with kitchen staff to coordinate timely service of food orders at the bar area.
- Contributed to increased overall revenue by upselling premium liquors and promoting daily specials.
- Demonstrated adaptability by quickly learning new drink recipes and menu offerings upon request from customers or supervisors.
- Participated in regular training sessions on mixology techniques, enhancing skills for faster drink preparation times.
- Streamlined bar operations by suggesting improvements to existing processes based on observations during apprenticeship period.
- Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions to capture revenue.
Education
High School Diploma -
Northern High School
Detroit, MI06-1999
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
Certification
Bartending Diploma
- Atlanta - 2017
Timeline
Bartender /Restaurant Waiter
Hideaway Night Club
01.2025 - Current
Bartender / Waitress
Encore Night Club
08.2022 - 06.2024
Bartender / Server
Chavelles
01.2016 - 03.2018
Bartender Apprentice
Tom Dick and Hanks
04.2015 - 03.2018
High School Diploma -
Northern High School
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