Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Desert Functional Medicine & Aesthetics
06.2022 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Maintained current and accurate medical records for patients.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Assisted with medical coding and billing tasks.
Internship Student
American Medical Group
01.2017 - 05.2017
Developed professional skills through hands-on experiences, including time management and effective communication.
Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.