Adeline Garza
Hobbs,NM
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Desert Functional Medicine & Aesthetics
06.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Assisted with medical coding and billing tasks.
Internship Student
American Medical Group
01.2017 - 05.2017
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Maintained patient confidentiality
Education
Bachelor of Science - General Studies
Eastern New Mexico University
Portales, NM05-2026
Associate of Arts - General Studies
New Mexico Junior College
Hobbs, NM12-2023
High School Diploma -
Hobbs High School
Hobbs, NM05-2019
Skills
- maintaining positive patient-provider relationships
- Attention to detail
- Effective communication
- Problem solving
- Medical terminology
- Patient registration
- HIPAA compliance & guidelines
- Medical records management
- Friendly, positive attitude
- Paperwork coordination
- Medical charting
- Critical thinking
- Dependable and responsible
- Adaptable and flexible
- Active listening
- Basic life support (BLS) certified
Timeline
Medical Receptionist
Desert Functional Medicine & Aesthetics
06.2022 - Current
Internship Student
American Medical Group
01.2017 - 05.2017
Bachelor of Science - General Studies
Eastern New Mexico University
Associate of Arts - General Studies
New Mexico Junior College
High School Diploma -
Hobbs High School
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