Summary
Overview
Work History
Education
Skills
Timeline
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Adeline Garza

Adeline Garza

Hobbs,NM

Summary

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.


Overview

8
8
years of professional experience

Work History

Medical Receptionist

Desert Functional Medicine & Aesthetics
06.2022 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Maintained current and accurate medical records for patients.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Assisted with medical coding and billing tasks.

Internship Student

American Medical Group
01.2017 - 05.2017
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
  • Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
  • Maintained patient confidentiality


Education

Bachelor of Science - General Studies

Eastern New Mexico University
Portales, NM
05-2026

Associate of Arts - General Studies

New Mexico Junior College
Hobbs, NM
12-2023

High School Diploma -

Hobbs High School
Hobbs, NM
05-2019

Skills

  • maintaining positive patient-provider relationships
  • Attention to detail
  • Effective communication
  • Problem solving
  • Medical terminology
  • Patient registration
  • HIPAA compliance & guidelines
  • Medical records management
  • Friendly, positive attitude
  • Paperwork coordination
  • Medical charting
  • Critical thinking
  • Dependable and responsible
  • Adaptable and flexible
  • Active listening
  • Basic life support (BLS) certified

Timeline

Medical Receptionist

Desert Functional Medicine & Aesthetics
06.2022 - Current

Internship Student

American Medical Group
01.2017 - 05.2017

Bachelor of Science - General Studies

Eastern New Mexico University

Associate of Arts - General Studies

New Mexico Junior College

High School Diploma -

Hobbs High School
Adeline Garza