Jennifer Saunders
Nevada,IA
Summary
Proven Medical Receptionist with a track record of enhancing patient satisfaction and clinic efficiency at McFarland Clinic. Skilled in managing patient records with accuracy and confidentiality, and adept at scheduling appointments to optimize clinic resources. Demonstrates strong work ethics and the ability to resolve patient inquiries swiftly, contributing to a positive and trust-filled clinic atmosphere.
Overview
22
22
years of professional experience
Work History
Medical Receptionist
McFarland Clinic
11.2002 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Associate Of Applied Arts - Liberal Arts And General Studies
Southwestern Community College
Creston, IAPsychology
Burns Vista
Creston, IASkills
- Managed patient check-ins, reducing wait times and improving patient satisfaction
- Scheduled appointments efficiently, ensuring optimal use of clinic resources
- Handled patient records with accuracy, maintaining confidentiality and compliance
- Resolved patient inquiries promptly, enhancing overall patient experience
- Eager to learn quickly and work hard, demonstrating strong work ethics and punctuality in all tasks
- Facilitated smooth office operations by managing multiple tasks simultaneously, leading to improved clinic efficiency
- Proactively resolved patient concerns, contributing to a positive clinic atmosphere and enhanced patient trust
- Scheduled appointments with precision, ensuring optimal utilization of clinic resources and minimizing scheduling conflicts
- Managed patient records with utmost accuracy and confidentiality, ensuring compliance with healthcare regulations
Timeline
Medical Receptionist
McFarland Clinic
11.2002 - Current
Associate Of Applied Arts - Liberal Arts And General Studies
Southwestern Community College
Psychology
Burns Vista
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