Adeline Larios-pulido
San Jose,CA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor/Key Holder
Starbucks
San Jose, CA
07.2016 - Current
- Assigned tasks to team members based on their strengths and skill sets.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Developed strategies for improving operational efficiency and customer service levels.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Checked orders for quality and completeness.
- Conducted weekly inventory of supplies, equipment, and food items.
Patient Care Coordinator
Berryessa oral surgeery
San Jose, CA
01.2019 - 02.2020
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Developed treatment plans based on individualized assessment of each patient's needs.
- Completed insurance verifications and claim forms for patient intake and processing.
- Counseled patients on potential financial liabilities and payment requirements.
Education
High School Diploma -
Willow Glen High School
San Jose, CA05-2017
Associate of Science - Radiologic Technology
Foothill College
Los Altos, CASkills
- Customer-Oriented
- Time-management
- Bilingual
- Attention to Detail
- Computer Skills
- Team Leadership
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- CPR/First aid
- Food Handler
Timeline
Patient Care Coordinator
Berryessa oral surgeery
01.2019 - 02.2020
Shift Supervisor/Key Holder
Starbucks
07.2016 - Current
High School Diploma -
Willow Glen High School
Associate of Science - Radiologic Technology
Foothill College