Adeline Levin
Davis,CA
Summary
Knowledgeable and dedicated UC Davis student with extensive experience in the Customer service industry. Well-rounded team player or individual worker with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Result-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Club Pilates Franchise LLC
Woodland, CA
02.2026 - Current
- Resolved customer inquiries effectively, ensuring high satisfaction levels.
- Processed membership registrations and payments accurately.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback!
- Collaborated with staff members to enhance customer service experience!
Lifeguard
UC Davis Campus Recreation
Davis, California
10.2024 - Current
- Conducted daily inspections of pool facilities and equipment at a high standard of safety.
- Monitored hundreds of swimmers daily to ensure safety in the pool.
- Regular cleaning and maintenance of pool equipment!
Lifeguard Instructor
City of Burbank Parks and Recreation
Burbank, CA
01.2023 - 08.2024
- Taught 300+ swim lessons of all ages promoting safety and a memorable experience!
- Assisted in coaching both youth water-polo and swim teams
- Gained experience through many first aid and safety certifications.
Lifeguard
City of Burbank Parks and Recreation
Burbank, CA
07.2022 - 12.2022
- I responded to emergency situations, administering first aid as needed.
- Documented incident reports to maintain accurate safety records.
- Worked effectively in a team setting to ensure a successful community operation!
- Handled conflict by addressing concerns with empathy and a solution-oriented mindset.
Cashier
City of Burbank Parks and Recreation
Burbank
03.2022 - 06.2022
- Handled monetary transactions in form of cash, credit, and checks.
- Provided customer support, ensuring a smooth interaction.
- Adhered to safety protocols in case of an emergency.
- Assisted management with customer outreach emails.
Storefront Cashier
Miss L Fire
San Marino, California
05.2021 - 11.2021
- Greeting and assisting in-person shoppers at this quaint, locally owned shoe store!
- Packaging and shipping global online orders.
- Handling and maintaining monetary transactions.
Education
Bachelor of Science - Chemistry
University of California Davis
Davis06-2028
Skills
- Bilingual in English and American Sign Language
- Training and mentoring
- Customer service
- First aid certifications
- Creative and empathetic conflict resolution
- Personable qualities
- POS online system operations
- Guest services
Certification
- Seal of Biliteracy in American Sign Language
- First Aid/CPR Certified
- Lifeguard certified
- Lifeguard Instructor Certified
- Title 22 Certified
- Bloodborne Pathogens Certified
Timeline
Customer Service Associate
Club Pilates Franchise LLC
02.2026 - Current
Lifeguard
UC Davis Campus Recreation
10.2024 - Current
Lifeguard Instructor
City of Burbank Parks and Recreation
01.2023 - 08.2024
Lifeguard
City of Burbank Parks and Recreation
07.2022 - 12.2022
Cashier
City of Burbank Parks and Recreation
03.2022 - 06.2022
Storefront Cashier
Miss L Fire
05.2021 - 11.2021
Bachelor of Science - Chemistry
University of California Davis