Adeline Torres-Collins
Elizabeth,NJ
Summary
I am looking for a role where I can use the skills I’ve built over 40 years working directly with clients. I work well with all kinds of personalities and am known for being reliable, steady, and adaptable. My goal is to build strong, long‑lasting relationships by helping clients understand EI’s products, project steps, and available grants, and by being someone they can always reach. I enjoy working on a team and have a strong record of increasing revenue and improving the overall client experience.
Overview
28
28
years of professional experience
Work History
Bartender
Providence Bar & Kitchen
09.2025 - Current
- Developed seasonal cocktail menu based on customer preferences and market trends.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Teaching and narration of a "Mixology Class" course, offering private classes or in a larger group setting.
Medical Biller
LifeHive Nurtrition
07.2024 - Current
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Processed medical claims using advanced billing software.
- Reviewed patient accounts for discrepancies, resolving issues promptly.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Bartender
River Grille
08.2016 - 04.2024
- Fostered strong relationships with regular customers, promoting loyalty and repeat business.
- Trained new staff on menu offerings and bar operations.
Head Bartender
KilKenny Ale House
09.2007 - 12.2015
- Managed inventory control, optimizing stock levels to reduce waste.
- Collaborated with management to implement cost-saving measures.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Mortgage Consultant
Citizens Financial Mortgage Inc.
08.2008 - 09.2010
- Analyzed client financial profiles to recommend suitable mortgage products aligned with their needs.
- Facilitated mortgage loan origination processes to ensure compliance with regulations and company policies.
- Developed and maintained strong relationships with clients, providing personalized service throughout the lending process.
Mortgage Consultant
Indymac Bank
05.2007 - 08.2008
- Analyzed client financial profiles to recommend suitable mortgage products aligned with their needs.
- Facilitated mortgage loan origination processes to ensure compliance with regulations and company policies.
- Developed and maintained strong relationships with clients, providing personalized service throughout the lending process.
Mortgage Consultant
Opteum Financial Services
04.2005 - 05.2007
- Evaluated client financial profiles to recommend suitable mortgage products.
- Educated clients on loan options, terms, and conditions to enhance understanding and decision-making.
General Manager
3 Forty Grill
10.2003 - 05.2006
- - Managing front of house operations, staff and a wide variety of customer needs
- - Responsible for receipts and monies received
- - Maintaining all computer systems, inventory and ordering
- - Staff scheduling, training and payroll
- - Booking and organizing all private and corporate parties and events
- - Creating and advertising marketing campaigns
- - Creating recipes and organizing seasonal martini menu and wine list
Bar Manager /Bartender
Oddfellows Rest
10.2001 - 10.2003
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Trained new bartenders on drink preparation, product promotion, appliance use, and sanitation protocol.
- Supervised bar operations, ensuring standards maintained.
Head Bartender
Level Night Club
07.1999 - 08.2001
- Training and scheduling for bartenders.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Collaborated with management to implement cost-saving measures.
Bartender
O’Bar Night Club
05.1998 - 07.2000
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
Education
Bachelor of Science - Nursing
Rutgers University
Newark, NJ05-2014
Skills
- Strong multitasking skills in handling a high customer volume bar/restaurant
- Engaging personality in prioritizing and anticipating customer needs, handling difficult customers
- Team player attitude
- Fluent in Spanish
Timeline
Bartender
Providence Bar & Kitchen
09.2025 - Current
Medical Biller
LifeHive Nurtrition
07.2024 - Current
Bartender
River Grille
08.2016 - 04.2024
Mortgage Consultant
Citizens Financial Mortgage Inc.
08.2008 - 09.2010
Head Bartender
KilKenny Ale House
09.2007 - 12.2015
Mortgage Consultant
Indymac Bank
05.2007 - 08.2008
Mortgage Consultant
Opteum Financial Services
04.2005 - 05.2007
General Manager
3 Forty Grill
10.2003 - 05.2006
Bar Manager /Bartender
Oddfellows Rest
10.2001 - 10.2003
Head Bartender
Level Night Club
07.1999 - 08.2001
Bartender
O’Bar Night Club
05.1998 - 07.2000
Bachelor of Science - Nursing
Rutgers University