Adella Bailey
Doylestown,OH
Summary
Accomplished Operations Supervisor with a proven track record at R.E. Carroll, enhancing team productivity and customer satisfaction through expert logistics oversight and effective staff supervision. Skilled in operations management and performance monitoring, consistently achieving goals with over 90% efficiency. Demonstrates strong leadership and problem-solving abilities, ensuring compliance and safety in high-stakes environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Supervisor
R.E. Carroll
01.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Entering data to accuracy to ensure correct inventory
Personal Shopper
Walmart
06.2019 - 01.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Manager
McDonald's
05.2017 - 06.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Chippewa Local Schools
Doylestown, OH05.2020
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Customer relations
- Warehouse operations
- Logistics oversight
- Inventory coordination
Certification
Forklift certified
Timeline
Operations Supervisor
R.E. Carroll
01.2021 - Current
Personal Shopper
Walmart
06.2019 - 01.2021
Manager
McDonald's
05.2017 - 06.2019
Forklift certified
Chippewa Local Schools
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