Adelonie Martie
Lafayette,LA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Auto Zone Auto Parts
03.2022 - 08.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Housekeeper
Double Tree by Hilton
10.2017 - 07.2022
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented and friendly
- Prioritization and time management skills
- Working quickly without compromising quality
- Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensuring all rooms are cared for and inspected according to standards
- Protecting equipment and making sure there are no inadequacies
- Notify superiors on any damages, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Bakery Manager
Poupar Bakery
03.2013 - 07.2017
- Provide stellar customer service while answering questions and responding to concerns or comments
- Greeting guests and answering questions, providing great customer service to ensure customer satisfaction
- Maintaining a friendly attitude while attending to customers' needs
- Ensuring that there are enough cashiers available at each shift
- Supervising employees and making sure that customers are helped at a timely pace
- When conflicts arise, resolve any issues
- Hiring new employees, train cashiers so that they understand the functions of their position
- Explaining guidelines, train on proper cash handling techniques, and teaching employees how to operate the cash register
Education
High school or equivalent -
Comeaux High School
Lafayette, LASkills
- Housekeeping Supervisor
- Housekeeping
- Front Desk
- Mechanic
- Janitorial
- Houseman
- Oil Change
- Brake Repair
- Automotive Repair
- Time Management
- Laundry
- Suspension
- Vehicle Maintenance
- Automotive Diagnostics
- Alignment
- Retail sales
- Sales
- Communication skills
- Customer service
- Effective Time Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Store Manager
Auto Zone Auto Parts
03.2022 - 08.2024
Housekeeper
Double Tree by Hilton
10.2017 - 07.2022
Bakery Manager
Poupar Bakery
03.2013 - 07.2017
High school or equivalent -
Comeaux High School