Adelya Gurbanova
Staten Island,New York
Summary
Personable Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales targets and providing excellent customer service. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Relationship Banker
Santander Bank Us
11.2022 - Current
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Implemented strategies to increase customer retention, enabling balance growth.
Bank Teller
Santander Bank Us
02.2021 - 11.2022
- Promoted within 20 months to a lead team member, fostering a culture of efficiency and positive relationships between the bank and its clients.
- Recognized as Tri-State 2022 Top Performer for establishing trust with clients and collaborating with team members to achieve monthly referals targets.
Education
Associate Degree - Business Economics
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Work Ethic
- Banking operations / product knowledge
- Customer Service-Oriented
- Financial planning
- Relationship building and management
Certification
- CNP - Certified Notary Public- State of New York, Richmond County
Languages
Russian
Native or Bilingual
Timeline
Relationship Banker
Santander Bank Us
11.2022 - Current
Bank Teller
Santander Bank Us
02.2021 - 11.2022
Associate Degree - Business Economics
College of Staten Island of The City University of New York