ADEM BOULDJADJ
Livonia,MI
Summary
Dedicated Assistant Manager with a focus on exceptional customer service and training. Experience in mentoring junior staff and optimizing departmental collaboration to achieve organizational goals and improve service delivery.
Overview
3
3
years of professional experience
Work History
Assistant Manager, Accounts and Finance
Great Western Dining
02.2023 - 01.2026
- Coordinated team schedules to optimize workflow and enhance operational efficiency.
- Implemented inventory management systems to improve stock accuracy and reduce discrepancies.
- Trained new staff on company policies, procedures, and customer service standards.
- Streamlined communication between departments to facilitate project collaboration and timely execution.
- Monitored employee performance, providing feedback to improve productivity and morale.
- Led team meetings to discuss goals, challenges, and solutions, fostering a collaborative environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Managed monthly financial reconciliation and reporting processes to ensure accuracy and compliance.
Education
Associate of Science - Pshycology
Butler Community College
El Dorado, KS01-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Task delegation
- Conflict resolution
- Policy enforcement
- Orientation and training
- Project management abilities
- Cost reduction
- Negotiation
Timeline
Assistant Manager, Accounts and Finance
Great Western Dining
02.2023 - 01.2026
Associate of Science - Pshycology
Butler Community College