Aden Barton
College Station,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for clients/customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Walk-On's Bistreaux & Bar
College Station, TX
08.2022 - Current
- Processed orders and sent to kitchen employees for preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
Valet Driver/Bellman
The Stella Hotel
Bryan, TX
07.2018 - 03.2020
- Welcomed arriving guests and explained car retrieval procedures.
- Helped guests unload and load luggage.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Answered guest's questions about property amenities and services.
- Resolved customer complaints through calm, constructive communication.
- Built positive customer rapport for courteous, friendly and professional service.
Parking lot striping crew member/supervisor
Progressive Property Maintenance
Nacogdoches, TX
05.2014 - 04.2018
- Evaluated parking lots and parking scheme to promote optimal utilization of area.
- Monitored parking space availability to direct customers to open spots quickly.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Intern
Point A Media
Nacogdoches, TX
05.2017 - 07.2017
- Assisted in developing integrated marketing strategies for small businesses.
- Evaluated customer needs and feedback to drive product and service improvements.
- Addressed customer queries and complaints with prompt and professional responses.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Bachelor of Science - Sociology
Texas A&M University
College Station, TX05.2023
Skills
- Resolving conflicts between team members and/or clients
- Ability to build strong relationships with clients
- Delegating tasks and responsibilities effectively
- Strong customer service skills
- Speaking clearly to convey ideas effectively
- Accepting constructive criticism and learning from it
- Ability to present information to groups of people
Announced high school sports
Senior year of high school announced middle school and junior varsity football games, varsity baseball games and varsity track meets. Spoke over a stadiums loud speaker to relay information clearly to athletes and spectators. Responsible for playing the national anthem, baseball player walk-out songs, communicating with coaches about rosters and announcing promotions and fundraisers.
Timeline
Server/Bartender
Walk-On's Bistreaux & Bar
08.2022 - Current
Valet Driver/Bellman
The Stella Hotel
07.2018 - 03.2020
Intern
Point A Media
05.2017 - 07.2017
Parking lot striping crew member/supervisor
Progressive Property Maintenance
05.2014 - 04.2018
Bachelor of Science - Sociology
Texas A&M University