Dena A Cantone
Sanford,Florida
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
- Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
27
27
years of professional experience
1
1
Certification
Work History
SERVER/BARTENDER
Frisellas
Glendora, Calif
11.2024 - 10.2025
- Assisted customers with inquiries and resolved issues promptly. Guided clients through product features and benefits to enhance user experience. Supported team efforts in maintaining high customer satisfaction levels.
- Assisted customers in selecting beverages and cocktails. Maintained cleanliness and organization of bar area. Supported team members in delivering excellent service to patrons.
- Working cash register
- Assisted in food preparation and service tasks. Supported team members in maintaining cleanliness and organization of work areas. Contributed to positive customer experiences through attentive service.
- Assisted in maintaining cleanliness of interior spaces. Supported team in organizing cleaning supplies and equipment. Contributed to a tidy and welcoming environment.
- Assisted in stocking shelves with merchandise to maintain organized displays. Supported inventory management by restocking items as needed. Collaborated with team members to ensure timely replenishment of stock.
SERVER/BARTENDER/MANAGER
The Pizza Place Sports Bar
San Dimas, Calif
09.2007 - 10.2025
- Oversaw management of 12-14 employees, including schedule creation, payroll processing, and inventory stock ordering.
- Executed kitchen preparation tasks as a line cook, ensuring adherence to safety protocols during COVID-19.
- Assisted in managing daily cash register operations in food service environments. Supported bookkeeping tasks to maintain accurate financial records. Provided customer service to enhance dining experiences.
- Assisted customers in selecting beverages and cocktails. Maintained cleanliness and organization of bar area. Supported team members in delivering excellent service to patrons.
- Performed routine cleaning and maintenance tasks to uphold interior standards. Supported team efforts in maintaining cleanliness and organization of spaces. Assisted in preparing areas for events and daily operations.
BARTENDER/SERVER
Applebees
San Dimas, Calif
12.1998 - 07.2015
- Assisted customers with inquiries and resolved issues promptly. Guided clients through product features and benefits to enhance user experience. Supported team efforts in maintaining high customer satisfaction levels.
- Assisted customers in selecting beverages and cocktails. Maintained cleanliness and organization of bar area. Supported team members in delivering excellent service to patrons.
- Working cash register
- Assisted in food preparation and service tasks. Supported team members in maintaining cleanliness and organization of work areas. Contributed to positive customer experiences through attentive service.
- Assisted in maintaining cleanliness of interior spaces. Supported team in organizing cleaning supplies and equipment. Contributed to a tidy and welcoming environment.
- Assisted in stocking shelves with merchandise to maintain organized displays. Supported inventory management by restocking items as needed. Collaborated with team members to ensure timely replenishment of stock.
Education
High School Diploma - General Studies
Pasadena High School
Pasadena, CA06.1988
Skills
Assisted customers in resolving issues and concerns effectively Supported team members in de-escalating conflicts to maintain positive relationships Provided guidance to clients to enhance their overall experience
Facilitated effective communication among diverse teams to enhance collaboration
Assisted in organizing team activities to enhance collaboration and efficiency Supported project completion by coordinating schedules and resources Contributed to maintaining a structured workflow for ongoing tasks
Excels in dynamic, high-pressure settings
Utilized eidetic memory to enhance information retention and recall capabilities
Demonstrated exceptional time management skills to optimize productivity and meet deadlines
Assisted in creating welcoming environments for clients and team members Fostered positive interactions to enhance team collaboration Supported outreach efforts to engage diverse audiences
Thrives in high-pressure environments, demonstrating resilience and adaptability
Facilitated coworker support during critical tasks and projects
Certification
Food Handlers Certification
ABC Alcohol Certification
Timeline
SERVER/BARTENDER
Frisellas
11.2024 - 10.2025
SERVER/BARTENDER/MANAGER
The Pizza Place Sports Bar
09.2007 - 10.2025
BARTENDER/SERVER
Applebees
12.1998 - 07.2015
High School Diploma - General Studies
Pasadena High School