Aden Guzman
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Chic-Fil-A
12.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Reservation Agent
V.I.P Luxury Transportation Inc.
09.2022 - 11.2022
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided customers with information about availability and pricing.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolved various issues and discrepancies for customers.
Team Member
Popeyes Chicken
06.2022 - 09.2022
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Arts - Biology
Valencia College
Orlando, FL05.2026
High School Diploma -
University High School
Orange City, FL05.2023
Skills
- Time Management
- Clear Communication
- Active Listening
- Providing Customer Support
- Multitasking
- Adaptability and Dependability
Timeline
Crew Member
Chic-Fil-A
12.2022 - 03.2023
Reservation Agent
V.I.P Luxury Transportation Inc.
09.2022 - 11.2022
Team Member
Popeyes Chicken
06.2022 - 09.2022
Associate of Arts - Biology
Valencia College
High School Diploma -
University High School