Aden Lemma

Facilitate printing and issuing of university identification cards, resolving card-related issues, managing access permissions across campus facilities, and delivering front-line support to incoming students, faculty, and staff.

• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Maintained inventory of office supplies and placed orders when necessary.
• Managed database systems containing customer contact information.

Maintained and organized patient records to support medical assistants and physicians.
Assisted with various aspects of patient care, enhancing overall workflow efficiency.
Contributed to clinical data analysis, interpreting findings to improve patient outcomes.
Participated in research initiatives, collecting and reporting data for healthcare practices.

• Performed data entry tasks for projects related to healthcare administration.
• Conducted research on healthcare policy initiatives, trends, and regulations.
• Conducted follow up phone calls to discharged patients and solicited feedback about overall hospital experience.

Created flyers for upcoming women's rights events and posted them to different social media platforms to help advertise.

• Collaborated with other interns to re-design the website to make it more user friendly.
• Reached out and connected with other women's organizations that have similar initiatives to collaborate on events/fundraising.
• Conduct searches to find needed information on prevalent issues that need to be discussed in meetings.