Boating/WaterSports
Aden Zank
Student
2456 Cedar Lake Drive Jenison,Michigan
Summary
Dependable employee focused on maximum productivity and quality. Recognized for discipline and energetic attitude. Hardworking employee offering a great attitude everyday wanting to serve people in the best way possible. Excellent history of working well with other team members and pitching in to help achieve team goals. Reliable customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Head Rental Coordinator
Tommy's Boats
05.2023 - 08.2023
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Collaborated with sales team to identify upselling opportunities, increasing company revenue through strategic promotions.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Evaluated competitor offerings to develop strategies that would set our company apart from others in the market space.
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
Surf Tour Associate
Tommy's Boats
05.2023 - 08.2023
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Showed exceptional customer service while building relationships with customers on the water.
- Demonstrated patience and proficient communication when teaching others to wakesurf.
- Took care of company boats and trucks when towing to and from headquarters and lakes.
Manufacturing Production Associate
Cleanrooms International
06.2022 - 08.2022
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected finished products for quality and adherence to customer specifications.
- Assembled products according to changing daily work orders and specific customer needs.
Boat Detailer
Action Water Sports
10.2021 - 08.2022
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
- Reviewed new work orders to determine scope of work.
- Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
- Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
Education
Bachelors-Business Administration/Minor-Marketing - Business Administration
Spring Arbor University
Spring Arbor, MI 08.2022 - Current
High School Diploma -
Hudsonville High School
Hudsonville, MI 08.2018 - 05.2022
Skills
Microsoft Excel Software Proficiency
Microsoft Word Software Proficiency
Microsoft Office Software Proficiency
Multitasking proficiency
Organizational capabilities
Scheduling and Planning
Client Relationship Building
Good Telephone Etiquette
Analytical and Critical Thinking
Excellent Communication
People Person
Workplace Safety
Client Engagement
Time Management
Interests
Basketball/Golf
Summertime
Timeline
Head Rental Coordinator
Tommy's Boats
05.2023 - 08.2023
Surf Tour Associate
Tommy's Boats
05.2023 - 08.2023
Bachelors-Business Administration/Minor-Marketing - Business Administration
Spring Arbor University
08.2022 - Current
Manufacturing Production Associate
Cleanrooms International
06.2022 - 08.2022
Boat Detailer
Action Water Sports
10.2021 - 08.2022
High School Diploma -
Hudsonville High School
08.2018 - 05.2022