ADEOLA VICTORIA ADESHINA
Houston,TX
Summary
Compassionate and detail-oriented healthcare professional with experience in patient support, administrative coordination, and fostering positive patient experiences. Adept at assisting licensed therapists and contributing to patient care under supervision. Skilled in ensuring safe, personalized, and efficient care delivery while supporting departmental goals.
Overview
3
3
years of professional experience
Work History
Client Support Coordinator
Eminence Relations Inc.
Houston, USA
06.2024 - Current
- Delivered empathetic and efficient client support, addressing patient inquiries and resolving issues promptly
- Enhanced communication with patients and caregivers, ensuring clarity and understanding of service offerings
- Streamlined processes to improve service delivery, leading to a 25% increase in patient satisfaction ratings
Patient Experience Coordinator (Internship)
Lyndon B. Johnson Hospital
Houston, USA
01.2023 - 05.2023
- Company Overview: Harris Health
- Supported therapists by preparing patients for treatments and assisting with therapeutic procedures under supervision
- Conducted HIPAA-compliant communication with patients, enhancing service quality and achieving a 95% satisfaction rate
- Assisted in patient mobility activities, exercise programs, and the application of therapeutic modalities
- Coordinated patient scheduling and maintained documentation accuracy to ensure smooth department operations
- Harris Health
Logistics Associate
FedEx Ground
Houston, USA
07.2021 - 06.2022
- Assisted with inventory management and maintained department cleanliness and organization
- Developed strong problem-solving skills by addressing logistical issues and ensuring safety compliance
Education
Bachelor of Science - Health Care Administration
Texas Southern University
Houston, TX12.2023
Associate of Science - Health Science
Houston Community College
Houston, TX12.2021
High School Diploma -
Westbury High School
Houston, TX08.2016
Skills
- Patient Care Support
- Administrative Coordination
- Communication Skills
- Technical Proficiency
- Safety & Compliance
- Physical Abilities
Honorsandcertifications
- Dean’s List, Fall 2021 – Spring 2023
- Honors Day Convocation Recipient, Spring 2022 – Spring 2023
- Skills Competency Training in HIPAA Compliance and Patient Safety
Objectivesummary
Compassionate and detail-oriented healthcare professional with experience in patient support, administrative coordination, and fostering positive patient experiences. Adept at assisting licensed therapists and contributing to patient care under supervision. Skilled in ensuring safe, personalized, and efficient care delivery while supporting departmental goals.
Timeline
Client Support Coordinator
Eminence Relations Inc.
06.2024 - Current
Patient Experience Coordinator (Internship)
Lyndon B. Johnson Hospital
01.2023 - 05.2023
Logistics Associate
FedEx Ground
07.2021 - 06.2022
Bachelor of Science - Health Care Administration
Texas Southern University
Associate of Science - Health Science
Houston Community College
High School Diploma -
Westbury High School