ADEOLA LANAOLA
Lindenhurst
Summary
Dynamic leader with a proven track record at EXPERIENCE CENTURY ENERGY LTD, enhancing operational efficiency and stakeholder satisfaction. Expert in strategic planning and cross-functional team collaboration, with strong empathy and a Scrum Master Certification. Excelled in safety compliance and driving innovation, significantly contributing to long-term organizational growth.
Overview
21
21
years of professional experience
Work History
CUSTOMER SERVICE/DRIVING
Uber And Lyft
07.2019 - Current
- Improved customer satisfaction by providing timely and efficient delivery services.
- Offered flexible availability to accommodate last-minute requests or additional shifts as needed.
- Conducted thorough pre-and post-trip inspections of the vehicle, ensuring proper functioning at all times.
- Demonstrated excellent problem-solving skills in addressing unexpected situations during deliveries or pickups.
Field Supervisor
VALHALLA CONTRACTING
10.2017 - 04.2019
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
Security Officer
Metro One Loss Prevention Services
02.2014 - 08.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Multi-Unit Operation Manager
EXPERIENCE CENTURY ENERGY LTD
06.2007 - 08.2013
- Contributed to the formulation of strategic plans incorporating input from stakeholders at every level within the organization supporting long-term growth objectives.
- Oversaw facility maintenance across various locations for optimal functionality, safety compliance, and aesthetic appeal.
- Collaborated with cross-functional teams including marketing, finance, and human resources to align organizational goals with day-to-day operations.
- Facilitated regular meetings with unit managers for performance reviews, sharing best practices, and addressing any operational challenges.
Community Service Worker
Mushin Is a Local Government Area (LGA)
11.2003 - 12.2007
- Assisted individuals in developing and achieving personal goals by providing guidance and support.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Facilitated group therapy sessions aimed at building resilience, enhancing coping skills, and fostering peer support among participants.
- Improved overall well-being of clients through effective case management and resource referrals.
Education
High School Diploma -
BUHARI COMPREHENSIVE HIGHT SCHOOL
KWARA NIGERIA06-2002
Skills
- Strong empathy
- Safety awareness
- Clean driving record
- CDL Driver License
- NYS Fire Gard License
- NYS Security Gard License
Languages
English
Native or Bilingual
Timeline
CUSTOMER SERVICE/DRIVING
Uber And Lyft
07.2019 - Current
Field Supervisor
VALHALLA CONTRACTING
10.2017 - 04.2019
Security Officer
Metro One Loss Prevention Services
02.2014 - 08.2016
Multi-Unit Operation Manager
EXPERIENCE CENTURY ENERGY LTD
06.2007 - 08.2013
Community Service Worker
Mushin Is a Local Government Area (LGA)
11.2003 - 12.2007
High School Diploma -
BUHARI COMPREHENSIVE HIGHT SCHOOL