Adeola Obasanya
Evanston,IL
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
11
11
years of professional experience
Work History
Human Resource Manager
Natural Radiance Medical Spa
Chicago, Illinois
02.2016 - 02.2024
- Managed and motivated team of 15 staff members, resulting in a 20% increase in productivity and a 15% decrease in employee turnover
- Utilized technical skills in facility management to optimize operations, resulting in a 10% decrease in maintenance costs
- Trained over 50 employees in spa services and customer relations
- Consistently met or exceeded performance benchmarks in speed, accuracy, and customer retention, resulting in high levels of customer satisfaction
- Sourced and selected high-quality products, enhancing spa offerings through effective vendor communication and negotiations.
- Adhering to federal regulations while maintaining confidentiality.
Senior Benefits Consultant
The Cred People
Chicago, Illinois
11.2019 - 01.2022
- Drove revenue growth by 150% within a fiscal year by developing and executing a strategic tele-sales initiative, specifically targeting underpenetrated market segments, and training a team of 35 consultants in consultative selling techniques
- Successfully ensured compliance with all applicable regulations, reducing the risk of legal issues
- Designed and implemented a strategic benefits program for a corporate client with over 5,000 employees, achieving a 20% cost saving through vendor negotiations and plan redesign while enhancing overall employee satisfaction by 15%.
Human Resources Manager
Elements Massage
Park Ridge, Illinois
02.2019 - 02.2020
- Achieved an overall satisfaction rating of 95% through attentive supervision and implementation of quality control measures
- Developed and implemented effective strategies for team building, resulting in a 25% increase in overall team productivity
- Streamlined operations by addressing operational details, optimizing productivity, and ensuring adherence to all regulatory requirements
- Leveraged strong leadership and communication skills to establish frequent team-building activities, increasing employee morale and fostering a sense of camaraderie among staff members.
Benefits Consultant
Affordable Home Health Care
Chicago, Illinois
12.2016 - 12.2018
- Established and maintained relationships with 50+ medical facilities resulting in a 30% increase in new business and referral sources
- Cultivated and expanded referral sources, resulting in a 20% increase in business networks and transactions for home health initiatives
- Collaborate with critical supporting agencies and charitable groups to raise company awareness within the community
- Analyzed and assessed marketing and public relations programs, identifying current market trends to inform strategic decision-making.
Benefits Consultant
American Income Insurance
Chicago, Illinois
06.2013 - 08.2016
- Successfully promoted from Benefits Consultant to Manager, showcasing exceptional performance and adaptability to handle increased responsibilities and higher-priority projects
- Utilized technical skills in insurance analysis and risk assessment to provide comprehensive insurance solutions
- Providing critical risk management oversight, as well as advised a number of financial, insurance, and benefit-related concerns and inquiries
- Streamlined the process of completing required medical examinations and relevant forms, resulting in a 20% reduction in turnaround time
- Achieved $2 million in annual revenue growth through the implementation of a targeted sales strategy and expansion of the client base.
Education
Business Management
East West University
Chicago, Illinois06-2015
Associate of Arts - Communications
Illinois Center For Broadcasting
Chicago, Illinois05-2011
Skills
- Corrective Action Planning
- Employee Handbook Development
- Payroll Administration
- Risk Management
- Recruitment
- Recordkeeping
- Performance Assessment
- Policy Enforcement
- Organizational Development
- Legal Compliance
- Staff Management
- Employee Relations
- Benefits Administration
- Human Resources Operations
- System Development
- Benefits programs
- Employee support
- Career Development
- Payroll coordination
- Training development
- Employee Retention
- Compliance
- Records Management
Timeline
Senior Benefits Consultant
The Cred People
11.2019 - 01.2022
Human Resources Manager
Elements Massage
02.2019 - 02.2020
Benefits Consultant
Affordable Home Health Care
12.2016 - 12.2018
Human Resource Manager
Natural Radiance Medical Spa
02.2016 - 02.2024
Benefits Consultant
American Income Insurance
06.2013 - 08.2016
Business Management
East West University
Associate of Arts - Communications
Illinois Center For Broadcasting