Dynamic Communications Manager with expertise in marketing strategy, stakeholder relations, and crisis communications. Proven ability to analyze health data and implement project management tools to drive efficiency and enhance compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Communications Manager
Detroit Health Department
Detroit, MI
04.2025 - Current
Developed work schedules aligned with budgets and workloads to prioritize key tasks
Analyzed health data to identify trends and inform marketing strategies
Managed compliance with regulations and requirements
Led program recruiting and hiring
Created comprehensive marketing strategies for brochures, flyers, and emails to effectively promote products and services
Provided strategic oversight of marketing plans and input on product roadmap
Tracked project progress using project management tools like Microsoft Project and Smartsheet to ensure timely delivery
Analyzed performance data to identify areas for improvement and efficiency
Communications Coordinator
Capital Area Community Services
Lansing, MI
02.2023 - Current
Developed and implemented communications plans for internal stakeholders
Organized press conferences, interviews, and other public relations activities
Monitored media coverage related to company initiatives and identified potential issues or opportunities for proactive engagement
Analyzed customer feedback data from surveys or focus groups to identify areas of improvement in messaging strategy
Generated ideas for creative campaigns that drive brand awareness and engagement
Researched and prepared reports for management and governmental agencies
Research Assistant
Michigan State University
East Lansing, MI
09.2022 - 02.2023
Conducted primary and secondary research to gather critical information for project development, enhancing research quality
Supported faculty with grant applications, contributing to successful funding for research projects
Collaborated with other researchers in developing study designs, methods, and tools for data collection
Composed technical documents such as journal articles, conference presentations, posters, and book chapters related to ongoing research initiatives
Conducted qualitative and quantitative analysis on assigned data
Developed content for health communications materials, such as brochures and flyers
Researched current public health issues to guide development of targeted health communications campaigns
Analyzed feedback from surveys distributed by the organization regarding its outreach efforts
Senior Records Technician
City Of Detroit Police Department
Detroit, MI
06.2021 - 09.2022
Conducted regular audits of records, enhancing data accuracy and integrity
Recorded activities in processing police records requests, ensuring compliance and traceability
Monitored evidence inventories, verifying accuracy and security of handling procedures to support investigations and prosecutions
Received, evaluated and prioritized incoming emergency calls from the public, dispatching appropriate personnel and equipment
Assigned appropriate resources for responding to incidents based on established guidelines and protocols
Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services