Adeshina Henderson
Brooklyn,NY
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
TemPositions
New York, NY
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Case Manager Supervisor
Project Sunshine
Brooklyn, NY
03.2020 - 12.2022
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Education
Bachelor of Science - Science, Technology, And Society
Medgar Evers College of The City University of New York
Brooklyn, NY06.2020
High School Diploma -
Sunfab
03.2016
Skills
- Document Management
- Staff Management
- Hiring and Training
- Conflict Resolution Techniques
- Hospitality Management
- Administrative Duties
- Corrective Actions
- Project Management
- Employee Performance Monitoring
Languages
English
Native or Bilingual
Yoruba
Native or Bilingual
Spanish
Full Professional
French
Professional Working
Timeline
Shift Supervisor
TemPositions
01.2023 - Current
Case Manager Supervisor
Project Sunshine
03.2020 - 12.2022
Bachelor of Science - Science, Technology, And Society
Medgar Evers College of The City University of New York
High School Diploma -
Sunfab