Adetola Adebayo
Alexandria,VA
Summary
An energetic, talented professional and a good communicator who is able to handle stress. An individual with fierce interest in learning new things, highly enthusiastic, friendly, approachable, results focused and experienced in managing projects with the ability to manage programs effectively.
Overview
19
19
years of professional experience
Work History
Evaluation Specialist
Independent Contracting
Alexandria, VA
03.2013 - Current
- Perform shelf reading to monitor accurate placement of materials.
- Prepare instructional materials for group and one-on-one use to comply with established curriculum.
- Always exceed goals through effective task prioritization and great work ethic.
- Evaluate diverse organizational systems to identify workflow, communication and resource utilization issues.
- Evaluate current processes to develop improvement plans.
- Conducts thorough reviews of operations to devise and deploy improvement strategies.
- Handle 20 calls per day to address customer inquiries and concerns.
- Operate computer to enter and update records.
Home Care Coordinator/Scheduler Coordinator
Visiting Angels Home Care
Vienna, VA
07.2015 - 01.2020
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care and patient satisfaction.
- Supervised team of 50 caregivers/home health aide.
Health Care Provider
Home Instead Senior Care Home
Falls Church, Virginia
07.2009 - 03.2011
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Facilitated calls to and from field staff to resolve issues and address concerns.
- Recorded patients' health histories weekly.
- Dedicated 20 hours per week as on-call Care Assistant to supplement staff.
Sales Consultant
The Home Depot
Alexandria, VA
04.2005 - 07.2009
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls in assigned sales territory.
- Provided sales and customer service assistance to walk-in traffic
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased overall revenue 90% from sales through effective salesmanship and great negotiation skills
Education
Master of Arts - Masters of Executive Leadership
Liberty University
Lynchburg, VA07.2021
Bachelor of Arts - Social Sciences
University of Maryland - University College
Hyattsville, MD08.2012
Skills
- Verbal and Written Communication
- Data Analysis
- Employee Supervision
- Time Management
- Employee Work Scheduling
- Decision Making
- Budget Development
- Risk Management
- Critical Thinking
- Employee Training Program
- Problem Resolution
- HIPAA Guidelines
- Performance Monitoring
Languages
Yoruba
Native or Bilingual
Timeline
Home Care Coordinator/Scheduler Coordinator
Visiting Angels Home Care
07.2015 - 01.2020
Evaluation Specialist
Independent Contracting
03.2013 - Current
Health Care Provider
Home Instead Senior Care Home
07.2009 - 03.2011
Sales Consultant
The Home Depot
04.2005 - 07.2009
Master of Arts - Masters of Executive Leadership
Liberty University
Bachelor of Arts - Social Sciences
University of Maryland - University College