Adewale Olusanya
Glen Burnie,MD
Summary
Accomplished Fiber Optic Technician with a proven track record at CS Contract Solution, enhancing network reliability and customer satisfaction through expert troubleshooting and efficient problem-solving. Skilled in network troubleshooting and customer support, excel in delivering high-quality service and technical training, ensuring optimal network performance and safety compliance.
Overview
6
6
years of professional experience
Work History
Fiber Optic Technician
CS Contract Solution
03.2021 - 04.2024
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Installed and configured new devices and system components.
- Installed Fiber optic drops aerial and underground from assigned location to customer premises.
- Fiber optic fusion splice when needed.
- Installation and termination of CAT5e and 6 cables for WAN and LAN.
- Installation and setup of both company and customer provided routers and other network equipment.
- Properly documenting day to day activities for billing
- Safely operating aerial equipment for pole connections. (Bucket truck and Ladders)
CATV Technician (commercial)
WCC
11.2017 - 02.2021
- Performed installation and maintenance of COX products and services at customer premises (Video, Voice and Data)
- Installation of coax cables drops from Tap to premises
- Installation and termination of CAT5e and 6 cables for IPC VoIP phones
- Cable management and wall fishing for concealment
- Troubleshooting issues on service calls (Voice, Data and Video) to resolve issues and get customers back in service
- Safe handle and use of 28 and 32' Ladders for pole connection
- Proper use of of Onyx Tester for testing and fault troubleshooting
- Properly documenting processes and result
Education
High School Diploma -
Prospect Hisgh School
Nigeria11.2002
Skills
- Surveillance Security
- Customer Support
- Technical training
- Network Troubleshooting
Timeline
Fiber Optic Technician
CS Contract Solution
03.2021 - 04.2024
CATV Technician (commercial)
WCC
11.2017 - 02.2021
High School Diploma -
Prospect Hisgh School
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