Adham Harb

Insightful assistant manager and sales/technician with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. Talented leader with an analytical approach to business planning and day-to-day problem-solving. Natural leader with a proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Hardworking individual determined to start and finish any task assigned.

Experienced with coordinating and managing dispatch operations to ensure smooth logistics. Utilizes strong communication and organizational skills to optimize schedules and ensure timely deliveries. Track record of effectively leading teams and adapting to dynamic environments.

• Collaborated with a team of 32 different individuals ranging from developers to software testers in the development of Sapphire Fitness and Enlil.
• Achieved a manager promotion from both Metro by T-Mobile and at my current place of employment through effectively helping with customer service and satisfaction, organization of inventory, and memorizing work orders and approved jobs in order to have customers in and out quickly and efficiently.
• Currently supervising a team of 7 staff members while working towards my degree.