Managed bi-weekly social media posting on Instagram, creating quotes, reels, and carousel posts following brand guidelines. Utilized trending music and hashtags to maximize engagement; collaborated with clinical staff for content creation. Platforms/tools: Canva, CapCut, Instagram, LinkedIn. All content reviewed and approved by managing director.
Scheduled and managed client consultations across multiple channels: email, phone, and Ensora platform. Responded to inquiries within 1–2 business days using customized email templates, coordinated therapist availability, and rescheduled appointments as needed.
Processed client payments and insurance claims, and conducted follow-ups on outstanding balances to ensure timely collection.
Managed new client referrals, including initial inquiry replies, follow-up emails, and general email management to ensure smooth client onboarding.
Supported general administrative operations, including virtual card purchases, office coordination, and miscellaneous weekly or bi-weekly tasks.
Poet
F Newsmagazine
11.2025 - 11.2025
Published prose poem “The Mango Seed” in the November edition of the newspaper following editorial review.
Art Teacher
Camp High Meadows
07.2024 - 07.2024
Taught and guided campers ages 8–16 through a variety of creative projects, fostering confidence and artistic expression.
Instructed campers in skills such as crochet, knitting, clay sculpting, lanyard making, and artist book creation.
Encouraged creativity and collaboration in a supportive studio environment, adapting lessons to different age groups and skill levels.
Assisted with setup, cleanup, and organization to maintain a safe and engaging art space.
Managed art room supplies, equipment, and materials to ensure consistent availability for daily projects and workshops.
Camp Counselor
Camp Kudzu
06.2022 - 06.2024
Served as a full-time cabin counselor for a week, supervising 8 campers with Type 1 diabetes alongside three other counselors.
Assisted campers in managing their diabetes during camp activities and provided education to help them understand and manage their condition confidently.
Facilitated a safe, supportive, and engaging environment, ensuring both wellbeing and enjoyment for all campers.
Assisted in the planning and execution of camp-wide special events, such as talent shows or theme nights, fostering a strong sense of community among all participants.
Presenting Poet
Cabinet Of Curiosities
10.2023 - 10.2023
Composed and performed an original poem for the Cabinet of Curiosities event, presented alongside the Red Line Poets and a collective of other emerging writers.
Collaborated with other artists to curate a dynamic spoken word and performance experience centered on storytelling and creative expression.
Assisted in facilitating art workshops for attendees, specifically leading a scroll-making activity that integrated writing and visual art practices.
Cluster Lead, Operational, Technology & Cyber Risk at Standard Chartered BankCluster Lead, Operational, Technology & Cyber Risk at Standard Chartered Bank