Adiala Gonzalez
Tampa,FL
Summary
Organized Licensed Practical Nurse with experience providing skilled care to diverse patient populations. Compassionate professional with great engagement skills. Prioritize tasks and maintains accurate documentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
BayCare Morton Plant
07.2022 - Current
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Delivered high-quality care to pre-operative patients in hospital facility.
Patient Care Technician
HCA
09.2021 - 03.2022
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Delivered high-quality care to ICU, ED, and Med-Surg patients in hospital facility.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Sales Associate
Reeds Jewelers
10.2020 - 03.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Met existing customers to review current services and expand sales opportunities.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Engaged with customers to build rapport and loyalty.
Passenger Service Agent
Copa Airlines
07.2017 - 03.2020
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Office Receptionist
Hillsborough Community College Dental Clinic
08.2016 - 07.2017
- Compiled information from files and research to satisfy information requests.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
Education
Licensed Practical Nurse -
Galen College of Nursing
Louisville, KY04.2023
Associate of Arts - Biomedical Sciences
Hillsborough Community College
Tampa, FL05.2018
Skills
- Output Monitoring and Reporting
- Vitals Documentation
- Patient Safety
- Human Anatomy
- Computer Literacy
- Biological Specimen Handling
- Empathy and Compassionate Care
- Electronic Recordkeeping
- Infection Control Standards
- Emotional Intelligence
- Critical Thinking
Certification
- CPCT/A - Patient Care Technician/Assistant
- Licensed Practical Nurse
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Technician
BayCare Morton Plant
07.2022 - Current
Patient Care Technician
HCA
09.2021 - 03.2022
Sales Associate
Reeds Jewelers
10.2020 - 03.2021
Passenger Service Agent
Copa Airlines
07.2017 - 03.2020
Office Receptionist
Hillsborough Community College Dental Clinic
08.2016 - 07.2017
Licensed Practical Nurse -
Galen College of Nursing
Associate of Arts - Biomedical Sciences
Hillsborough Community College