Adilah S. Brodie
New Orleans
Summary
Relationship-driven leader, ministry practitioner, and higher education professional with extensive experience in student support, administration, operations management, relationship building, communications, training, project coordination, and organizational leadership. Proven ability to guide individuals through complex decision-making processes, manage multiple priorities, coordinate communications, and foster meaningful relationships across diverse communities. Currently pursuing a Master of Arts in Theology and Women in Leadership at Northern Seminary with plans to continue doctoral studies. Passionate about theological education, ministry formation, student success, and helping prospective students discern and pursue their God-given calling.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Founder & Chief Executive Officer
Brodie's Love Enterprise, LLC
01.2023 - Current
- Founded and scaled a multi-state business while overseeing operations, communications, client relations, onboarding, and strategic partnerships.
- Built and maintained relationships with prospective clients, community leaders, industry partners, and institutional stakeholders.
- Developed systems for lead management, communication tracking, follow-up, and stakeholder engagement.
- Coordinated presentations, educational events, training sessions, and informational meetings.
- Managed multiple projects simultaneously while maintaining exceptional organizational standards.
- Prepared reports, presentations, correspondence, and operational documentation.
- Represented the organization at conferences, networking events, community engagements, and industry functions.
- Cultivated partnerships through relationship building, strategic communication, and stakeholder management.
Facilities Manager
Fresenius Medical Care
01.2021 - 01.2024
- Coordinated comprehensive administrative support for executives, encompassing correspondence, scheduling, reporting, documentation, and the development of training resources.
- Managed relationships and inquiries from staff, patients, vendors, and external stakeholders to ensure seamless operations.
- Created comprehensive training materials and informational resources aimed at improving communication and fostering organizational effectiveness.
- Managed diverse project timelines and priorities to uphold compliance standards and enhance operational efficiency.
- Administered detailed record-keeping processes to uphold high standards of accuracy and confidentiality.
- Coordinated onboarding processes and training sessions to ensure effective acclimatization of new team members.
Operations Manager / Executive Team Leader
ACI Hotels
01.2016 - 01.2020
- Managed daily operations for two hospitality properties while supervising more than 150 employees.
- Directed customer service operations and successfully resolved complex concerns and inquiries.
- Redesigned onboarding and training processes to improve employee engagement and retention.
- Coordinated events, meetings, and cross-departmental initiatives.
- Managed large-scale communications and maintained positive relationships with guests, vendors, and staff.
- Implemented retention strategies that reduced employee turnover by 35%.
- Streamlined operational processes to enhance efficiency and reduce costs across hotel departments.
- Implemented training programs to develop staff competencies and improve service delivery standards.
Executive Administrator / Office Manager
Church of St. Edward the Martyr
01.2011 - 01.2015
- Managed daily office operations for a congregation of more than 500 members.
- Served as the primary administrative liaison between clergy, staff, ministry leaders, and congregants.
- Coordinated communications, scheduling, events, volunteer engagement, and records management.
- Assisted with volunteer recruitment, onboarding, and training initiatives.
- Maintained confidential information with professionalism and discretion.
- Streamlined communication systems to improve organizational effectiveness and engagement.
- Managed scheduling and logistics for church events, ensuring seamless coordination among departments.
- Developed and maintained centralized filing systems to improve document retrieval efficiency.
Management Specialist Director
NYC School Construction Authority
01.2006 - 01.2010
- Managed administrative operations and project coordination for large-scale public-sector initiatives.
- Developed reports, tracked performance metrics, and maintained compliance documentation.
- Collaborated across departments to improve operational efficiency and organizational effectiveness.
- Led diverse teams and implemented process improvements that strengthened accountability and productivity.
- Developed and implemented project management strategies to streamline construction processes.
- Coordinated cross-functional teams to ensure alignment on project objectives and timelines.
Education
Master of Arts - Theology & Women in Leadership
Northern Seminary
Lisle, Illinois06-2027
Skills
- Student Recruitment & Retention
- Admissions & Enrollment Support
- Relationship Management
- Student Engagement & Success
- CRM & Database Management
- Administrative Operations
- Event Planning & Coordination
- Written & Verbal Communication
- Training & Onboarding
- Project Management
- Process Improvement
- Public Speaking & Presentations
- Customer Service Excellence
- Organizational Leadership
- Team leadership
Accomplishments
- Supervised team of 32 staff members.
- Author of “Freedom Fighters and the Law: What the Women of Exodus Taught Me,” will be published in CBE
INTERNATIONAL in 2026. - Goldman Sachs 10,000 Small Businesses Program
- Civic Leadership Certificate – City of New Orleans
- ACDBE Certification
- DBE Certification
- WOSB Certification
- ByBlack Certification
- NAACP
- U.S. Black Chambers
- Walker's Legacy
- American Red Cross
- SERV Safe Certified
Certification
- Goldman Sachs 10,000 Small Businesses Program
- Civic Leadership Certificate – City of New Orleans
- ACDBE
- DBE
- WOSB
- ByBlack
- NAACP
- U.S. Black Chambers
- Walker's Legacy
- American Red Cross
- SERV Safe
Timeline
Founder & Chief Executive Officer
Brodie's Love Enterprise, LLC
01.2023 - Current
Facilities Manager
Fresenius Medical Care
01.2021 - 01.2024
Operations Manager / Executive Team Leader
ACI Hotels
01.2016 - 01.2020
Executive Administrator / Office Manager
Church of St. Edward the Martyr
01.2011 - 01.2015
Management Specialist Director
NYC School Construction Authority
01.2006 - 01.2010
Master of Arts - Theology & Women in Leadership
Northern Seminary
ADDITIONAL QUALIFICATIONS
Current Northern Seminary student with firsthand knowledge of the admissions, enrollment, financial aid, and student experience. Strong commitment to Northern Seminary's mission and experienced in recruitment, onboarding, mentoring, and stakeholder engagement.