Adilene Salazar
2879 E Sagemoor Rd. Pasco,WA
Summary
Dynamic Crew Leader at Country Mercantile with exceptional organizational skills and a proven track record in employee training and customer service. Adept at resolving issues swiftly and fostering positive relationships, excelled in multitasking and communication, ensuring high standards and operational efficiency in fast-paced environments. Highly reliable and committed to excellence.
Overview
8
8
years of professional experience
Work History
Crew Leader
Country Mercantile
Pasco, WA
08.2018 - 09.2024
- Trained employees in time management and proper ways to complete job duties.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Managed approximately 30 incoming calls per day from customers.
- Assisted in resolving customer complaints or issues quickly and efficiently.
Customer Service Representative /General Labor Worker
Barrera Nursery
06.2016 - 07.2017
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Associate of Science -
Columbia Basin College
06.2022
High School Diploma -
Chiawana High School
06.2016
Skills
- Organizational skills
- Multitasking Abilities
- Supervision and leadership
- Attention to detail
- Analytical and critical thinking
- Positive attitude and patience
- Time management
- Employee training
- Communication skills
- Highly reliable and punctual
Languages
Spanish
Professional
Timeline
Crew Leader
Country Mercantile
08.2018 - 09.2024
Customer Service Representative /General Labor Worker
Barrera Nursery
06.2016 - 07.2017
Associate of Science -
Columbia Basin College
High School Diploma -
Chiawana High School
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