ADILENE CISNEROS LOPEZ
Chino,CA
Summary
Motivated Student with exceptional social skills, communication abilities, and customer service background. Detailed understanding of necessary health-related obligations concerning cleaning, scrubbing and sanitizing surfaces. Brings customer-focused approach to service delivery. Pursuing new position with room for advancement alongside growing team.
Overview
2
2
years of professional experience
Work History
Coffee Barista
Darshan Bakery
Encinitas, CA
01.2022 - Current
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Restocked display cases with attractive arrangements to promote specialty food items like pastries and baked goods.
Coffee Barista
COFFEE BARISTA, FAIRBANKS COFFEE COMPANY
La Jolla, CA
09.2021 - Current
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines
- Recommended products based on solid understanding of individual customer needs and preferences
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Constantly expanded personal knowledge of coffee styles and varieties
- Cleaned counters, machines, utensils and seating areas daily
- Maintained regular and consistent attendance and punctuality.
CASHIER, WIENERSCHNITZEL
07.2020 - 09.2021
- Answered questions about store policies and addressed customer concerns
- Restocked and organized merchandise in front lanes
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Welcome customers and help determine their orders
- Ensured all orders are delivered to the customers in a timely manner.
Education
HIGH SCHOOL DIPLOMA -
DON ANTONIO LUGO HIGH SCHOOL
BACHELOR OF SCIENCE - Clinical Psychology
UNIVERSITY oF CALIFORNIA – SAN DIEGO
La Jolla, CASkills
- Food preparation and safety
- Quality assurance
- Customer experience management
- Exceptional customer service
- Menu memorization
- Hospitality service expertise
- Performance improvement
- Beverage preparation
Timeline
Coffee Barista
Darshan Bakery
01.2022 - Current
Coffee Barista
COFFEE BARISTA, FAIRBANKS COFFEE COMPANY
09.2021 - Current
CASHIER, WIENERSCHNITZEL
07.2020 - 09.2021
HIGH SCHOOL DIPLOMA -
DON ANTONIO LUGO HIGH SCHOOL
BACHELOR OF SCIENCE - Clinical Psychology
UNIVERSITY oF CALIFORNIA – SAN DIEGO
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